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Learning Consultant Specialist

AT NAVEX
NAVEX

Learning Consultant Specialist

Charlotte, NC

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

At NAVEX, we're making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That's a serious impact.

The Learning Consultant Specialist creates innovative administrator and technical learning content for NAVEX customers and partners looking to build industry-related NAVEX software skills. In this role, you will focus on translating complex topics into engaging, digestible, and scalable educational experiences in a variety of delivery formats for a range of learner personas that use NAVEX One technology, services, and data products. You must be comfortable working autonomously as well as with SMEs and stakeholders and have a natural affinity for gaining deep expertise yourself.

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A successful candidate in this role brings a background in curriculum development for technical SaaS products and instructional design, system administrator, or software development skills. To be successful in this position, you will learn new skills at a quick pace to keep up with product enhancements and actively contribute to the ongoing innovation of our processes. We operate as an inclusive team and expect this role to collaboratively embrace our core values of doing the right thing, customer success, employee success, and speed.

What you'll get:

  • Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights.
  • Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary.
  • Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference.
  • Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community.
  • An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you'll feel at home.
  • Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.

What you'll do:

  • Apply adult learning theory to the design of engaging training experiences and the development of associated learning assets
  • Use modern authoring tools to build, deploy, and update courses and written technical content in the appropriate formats
  • Work cross-functionally with SMEs and stakeholders to validate learning objectives, help needs, technical accuracy, and incorporate feedback
  • Develop a working knowledge of various capabilities of NAVEX products and underlying technologies with the aim of becoming an expert for one or more application
  • Assist with the management of the Skilljar platform to organize and display training in the NAVEX Academy
  • Manage projects with accuracy, transparency, and a commitment to meeting deadlines
  • Provide solutions and innovation to training and enablement strategy and processes

What you'll need:

  • Bachelor's degree or equivalent
  • Consistent track record of accountability in delivering quality projects on time
  • 1+ years' experience designing, developing, and facilitating web-based training courses in a SaaS based environment
  • 2+ years' experience in the software industry, preferably in a training, education, support or consulting role
  • Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, and learning management systems such as Skilljar)
  • Experience writing administrator or technical learning content
  • Conceptual and intuitive understanding of how adults learn; accomplished presentation skills, including development and delivery
  • Excellent written, visual design, and verbal communication skills
  • Demonstrated ability to flexibly take on new challenges and pivot direction if needed
  • Comfort working within software as it relates to learning, testing, and documenting feature functionality
  • Excellent organizational and time management skills with the ability to prioritize and manage multiple tasks simultaneously and within deadlines
  • Ability to both collaborate and work independently in a high-performing team
  • Ability to drive results through your job competencies of learning technology, product training, and training development and facilitation.
  • Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results, and instills trust

Our side of the deal:

We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals.

  • Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team.
  • The starting pay range for this role is $60,000+ per annum.
  • Pay progression based on your performance.

We're committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX's career page to find out more information.

We're an equal opportunity employer, including all disability and veteran status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Client-provided location(s): Charlotte, NC, USA; Lake Oswego, OR, USA
Job ID: NAVEX-R5365
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program