Customer Interface Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary:

Are you someone who is organized, detail oriented, and loves to code? Are you interested in starting a career in Web Development? If so, the Customer Interface Specialist role may be a great fit for you!

NAVEX is looking for a new Customer Interface Specialist who will develop, deliver, and support custom web interfaces as well as other tailored services to our customers. This position is also responsible for administering back-end requirements related to customer data and will work directly with our internal teams. The ideal candidate will work well within a team-oriented environment while managing a list of action items assigned by your manager. The majority of your tasks and responsibilities will be focused on NAVEX's back-end system administration environment. You will be joining a fun, close-knit team who are respectful of everyone and committed to your continued growth and success!

• Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights.
• Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary.
• Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference.
• Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community.
• An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you'll feel at home.
• Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.

• Produce code and graphics for web intake sites
• Evaluate project requests based on system requirements
• Analyze and upload customer data to support web reporting environments
• Review and upload text in multiple languages
• Manage multiple work tasks, prioritizing responsibilities, and executing against deliverables
• Provide technical support for Services teams
• Maintain individual Key Performance targets (on-time completion, accuracy, utilization, etc.)
• Follow instructions and establish guidelines assigned by your manager

• A bachelor's degree and 2+ years relevant experience
• Basic JavaScript knowledge required, experience with JSON desirable
• Basic HTML, CSS, and web page layout skills required
• Graphic design skills with a good eye for layout, color, and usability
• Familiarity with popular web browsers and principles of accessibility
• Basic understanding of database structures and functionality as they affect interface design
• The ability to interpret instructions from diverse sources
• The ability to manage multiple tasks simultaneously and work within fixed deadlines
• The ability to learn and assimilate new information quickly
• Proficiency in Microsoft Office
• Excellent verbal and written communication skills and a commitment to engage with people across a variety of levels with diverse backgrounds

• Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team.
• The starting pay range for this role is $55,000+.
• Pay progression based on your performance.