If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!
This posting can potentially hire more than one associate.
This role will report to the AVP, Personal Lines Business Insights and Product Performance. This Senior Consultant will have the opportunity to assess portfolio performance and extract business insights across the entirety of the Personal Lines value chain. These insights will be used to identify leading indicators and trends that the business needs to address to ensure financial goals are being achieved.
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The most successful candidates are action-oriented, relish the opportunity to work collaboratively with business partners, see problems as opportunities for solution to push our organization forward, and thrive in times of ambiguity and uncertainty. Technical skills in R, Python, SAS and Tableau are a plus.
Compensation Grade: H3
This role may be filled at a different level, depending on candidate skills and experience.
Colorado Residents: Email taproces@nationwide.com for salary information
Job Description Summary
We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!
As a Senior Consultant, you'll structure and lead large financial and operational measurement projects across one or more business units and effectively synthesize measurement results to improve business outcomes. You'll be responsible for growing and evolving the business partner relationship and service management profession to maximize effectiveness and may be responsible for the business unit financial and operational measurement strategy or project portfolio.
Job Description
Key Responsibilities:
Builds and maintains relationships and serves as trusted business advisor to leaders, clients, internal risk partners and other stakeholders. Creates partnerships across the company to ensure methodologies and assumptions used are aligned with corporate practices.
Crafts, packages and communicates financial and operational measurement work by developing new statistical and visual solutions.
Participates in the development of scope, risk/control matrix, project timelines and assignments. Work may span more than one project or focus area.
Owns the development of financial and operational measurement strategies for the business unit. Consults with business leaders to understand, align and deliver measurement work that supports business objectives and priorities.
Builds business intelligence applications using statistical, database and/or general programming languages and tools. Uses technology for data management, report automation and/or ad hoc reporting for end users.
Prepares reports and uses information systems, software and related sources of information. Trains other users on report preparation and database access. Consults on monitoring external sources, crafting custom reports, compiling and summarizing information, producing supporting documentation and exhibits and verification of information received from external sources.
Manages special projects and serves as data/technical lead and contact for team members and associates from other areas of the company.
Contributes to the continuous improvement of department processes through ongoing initiatives.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director/Associate Vice President and may have the opportunity to lead a small team of Business Insight professionals.
Typical Skills and Experiences:
Education: Undergraduate studies in computer science, management information, business, mathematics or related field with post-graduate studies preferred.
Experience: Typically, 10 or more years of experience in data visualization, financial and operational measurement and data extraction queries. Detailed experience with data extraction problem solving; working with large structured and unstructured data sets and databases to create understandable and relevant measures. Professional experience in insurance, financial services or a related industry preferred.
Knowledge, Abilities and Skills: In-depth knowledge of business policies and procedures, customer service concepts and practices. Sophisticated understanding of and working knowledge to build and maintain ad hoc and standard reports, including data visualization and business intelligence tools. Advanced knowledge on conducting data management and extraction of data for functional and operational measurement. Strong communication skills for interactions with others. Ability to understand functional and operational measurement needs, analyze data requests and interpret business problems into solutions. Ability to work under tight time constraints. Capable of developing distinctive and understandable data visualizations.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not eligible)
Working Conditions: Normal office environment. Occasional travel, non-standard or extended work may be required based on project needs.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.