The Cloud Native Platform is a premier application development platform built on Kubernetes.  The Cloud Native Platform is responsible for the underlying infrastructure, operating model, and operational uptime of this platform. The team operates in a product model, using agile methodologies, and is responsible for the care and feeding, financial impact, and capacity management of the environment.  Team has operational responsibilities, including on-call rotations, as well as development of new features and Kubernetes operators within the environment

As a specialist role on this new team, an exceptional candidate should be prepared to:

• Provide vision and design to new features and platform uplift
• Lead small initiatives within the team as a technical lead and accountable party for delivery
• Have a teaching mindset to help junior associates learn how to best code and deliver product features
• Learn on-call responsibilities and be able to, eventually, work autonomously during on-call rotation (approximately once every 2-3 months)

Technical Expectations.  Kubernetes knowledge and coding skills are required.

• Experience with deploying and managing Kubernetes environments and objects
• Experience with deploying applications and services within AWS
• Golang experience is a strong preference & python as a bonus.  Experience with a major programming language is a requirement ( Systems over web languages: Java, C#, C/C++, etc.)

Compensation Grade: F4

Job Description Summary

If you’re passionate about delivering technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

The Technology Engineer delivers standard and custom supportable technology products based on Nationwide’s architectural standards, technology roadmaps, industry trends and business requirements. You’ll be focused on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You’re also accountable for the operational aspects and management for the above products in accordance with the business requirements and defined service level agreements (SLAs).

Job Description

Key Responsibilities: 

• Creates and implements standard builds/templates for all technology platforms.

• Drives requirements to meet current and future needs, tracks and reports capacity postures.

• Analyzes reports and delivery recommendations to remediate capacity issues.

• Implements capacity enhancements.

• Designs standard and custom technology solutions for business partner projects, including pre-production testing, performance tuning, handoffs and certification.

• Delivers technology/product optimization, migrations and management, including technology/product design, planning, power and environmental management.

• Collaborates with others to develop meaningful metrics that drive fact-based decisions on a given product/environment/solution.

• Conducts proactive system maintenance, disaster recovery planning, data backup and recovery as well as inventory, configuration and utility product management.

• Executes production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management.

• Provides production support for all technology platforms.

• Provides oversight for technical labs and development environments.

May perform other responsibilities as assigned.

Reporting Relationships:  Reports to Manager/Director Technology Engineering Manager/Technology Product Manager.

Typical Skills and Experiences: 

Education: Undergraduate studies in computer science, management information systems or a related field is preferred.

License/Certification/Designation: Technology certifications or designation are not required, but encouraged (i.e.: AWS, Azure, scripting and development languages, delivery methods, security).

Experience: Four years of experience with moderately complex integrated solutions and an ability to develop and modify existing solutions for specialized needs. Experience with automation of solution configurations deployment and with system management processes and tools. Experience with concepts and solutions: IaaS, PaaS, SaaS and Package Solutions.

Knowledge, Abilities and Skills: Strong communication skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen. Influencing, negotiating and priority setting is needed. Insurance/financial services industry knowledge is a plus. 

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the Vice President and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment. Some travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.