A $2000 SIGN-ON BONUS will be given to all external candidates hired into this role. The first $1000 is paid after 3 months, the remaining $1000 is paid after 9 months.

• Starting salary: $42,315
• Uncapped monthly sales incentive with average monthly range: $1,200-$2,000
• Total Average Earnings: $50K-65K
• Potential for Top Sales Agents Earnings: $80-90K
• Bilingual candidates are a plus (differential available)

Your career at Nationwide begins on Monday, March 7, 2022 with an award-winning training program that is designed to set you up for success and confidence in your new role. Your training schedule will be Monday–Friday, 8:00am-4:30pm CT, lasting 12 weeks.

Full-time schedules are 38.75 hours per week.

Des Moines and San Antonio area candidates will be located in office for first 6 months of employment.

• Des Moines, IA schedule will be 8:30am-6pm CT Monday-Friday, and Sat 10am-2pm CT (Will have either Tuesday, Wednesday, or Thursday off).
• San Antonio, TX schedule will be 11:30am-9pm CT Monday-Friday, and Sat 10am-2pm CT (Will have either Tuesday, Wednesday, or Thursday off).

Your total rewards package includes a base pay + commission, and a competitive benefits package.

Some of the competitive benefits we offer include:

• Paid time off
• A 401(k) with a company match of 50% on the first 8% you contribute
• A company-paid retirement (pension) plan
• Comprehensive medical, dental and vision benefits
• Educational assistance
• Exclusive insurance discounts
• On-site fitness centers in select locations

Compensation Band: D.SD37

#LI-MM3

Job Description Summary

Whether working to sell new or retain existing business, we are customer-focused, positive, persistent and tenacious. Our products are designed to protect our customers, and we know that insurance coverage has the potential to make their worst day better. If you are technologically savvy, can connect and communicate in a fast-paced environment and adapt easily to changes, we want to know more about you!

As a Sales Agent, you'll sell new multi-line property/casualty coverage over the phone with prospective customers in most states. You'll also provide counseling about insurance needs and product availability. This will include providing quotes, determining eligibility and binding coverage after collecting all related underwriting data and information. You'll specialize in personal lines (auto, home, boats, motorcycles, recreational vehicle, umbrellas, flood) business.

Job Description

Note: This job includes a multiple week training period where the associate is expected to achieve successful completion of training and assigned sales and quality standards.

Key Responsibilities: 

• Handles incoming calls/emails from prospective personal lines customers for multiple lines of property/casualty business according to best practices. Performs outbound calls and follow-up work to close the sale.

• Writes quality risk policies based on underwriting requirements; makes decisions by interpreting and using appropriate classification systems, rating plans, tiers, and selection standards; utilizes training and sales techniques to close the sale.

• Answers questions, provides explanations, and makes recommendations to applicants regarding appropriate coverage for auto and/or property policies, limits, deductibles; considers customer needs as well as company guidelines. Determines and enters rating information into systems; provides quotation and binds coverage within prescribed limits.

• Completes necessary applications and forms; issues conditional contact/binder within authority. Follows up for necessary documents and payments.

• Assists and contributes to the team's current quotas/goals by meeting individual quotas/goals, as well as unit/team goals.

• Maintains current understanding and proficiency in sales techniques and product offerings, keeps up to date with market conditions and competitors, and systems enhancements. Cross-trains on other products and lines of business.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to the Direct Sales Supervisor.

Typical Skills and Experiences: 

Education: High school diploma or equivalent; undergraduate studies preferred. Continuing education as required by state(s). Prefer participation in professional insurance coursework.

License/Certification/Designation: State licensing as required for property/casualty products. Continuing education as required by state(s). Associates must obtain the required state licenses within the time period designated by the business unit. If an associate fails or is unable to obtain required licenses/registrations within the time period designated by the business unit, the associate will be ineligible to continue in the position.

Experience: Typically, two years related work experience in sales and customer service. Prefer experience in auto and/or homeowners’ insurance. Prefer exposure to multiple product property/casualty insurance telemarketing in call center environment. Previous insurance industry experience may be considered in leu of sales experience.

Knowledge, Abilities and Skills: Knowledge of sales techniques, property/casualty insurance products, insurance processing systems and procedures, best practices, state regulations and customer service practices. Possesses strong verbal and interpersonal skills to communicate technical insurance information to prospective customers and influence prospective customers to select Nationwide products. Ability to operate personal computer hardware/software in a WINDOWS environment.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility: Eligible (Non-Exempt)

Working Conditions: Requires the ability and availability to work in a call center environment including extended periods of sitting at a personal computer, use of a headset, non-standard work hours/shifts in a 24/7 environment including shifts, weekends and overtime as assigned.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.