The Infrastructure and Operations Success Team is looking for an engineer who is passionate about working in the cloud, is eager to learn new technologies, and enjoys working in a fast-paced environment. As a member of the I&O Success Team, you will have the unique opportunity to do both consulting with Business Service Areas across the entire company as well as full-stack development work.

The ideal candidate will have experience with the following:

• AWS (CloudFormation, CodePipeline, IAM, EC2, S3, CloudFront, and Lambda) and CNP (Kubernetes and Rancher)
• Previous development experience with Angular, API development, AWS Lambda, OR DynamoDB.

This position is open for remote work anywhere in Ohio.

Compensation Grade: E4

Job Description Summary

If you’re passionate about delivering technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide’s architectural standards, technology roadmaps, industry trends and business requirements. The expertise you provide will focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You’re also accountable for the operational aspects and management for the above products in accordance with the business requirements and defined service level agreements (SLAs).

Job Description

Key Responsibilities: 

• Executes all aspects of capacity: drives requirements to meet current and future needs, tracks and reports capacity postures.

• Analyzes reports and delivery recommendations to remediate capacity issues.

• Implements capacity enhancements.

• Participates in technology/product optimization, migrations and management, including technology/product design, planning, power and environmental management.

• Continuously improves and enhances existing environments.

• Maintains proper hardware and software currency levels by working on recommended upgrades.

• Conducts proactive system maintenance, disaster recovery planning, data backup and recovery as well as inventory, configuration and utility product management.

• Executes on production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management.

• Supports operational efforts to maintain environments.

• Provides production support for all technology platforms.

• Assists with disaster and business recovery planning and testing.

• Provides oversight for technical labs and development environments.

May perform other responsibilities as assigned.

Reporting Relationships:  Reports to Manager: Technology Engineering Manager/Technology Product Manager.

Typical Skills and Experiences: 

Education: Undergraduate studies in computer science, management information systems or a related field is preferred.

License/Certification/Designation: Technology certifications or designation are not required, but encouraged (i.e.: AWS, Azure, scripting and development languages, delivery methods, security.

Experience: One or more years of experience developing and implementing integrated solutions. Experience in testing and debugging integrated solutions. Understanding of system management processes and tools. Understanding of concepts: IaaS, PaaS, SaaS and package solutions.

Knowledge, Abilities and Skills: Strong communication skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen. Influencing, negotiating and priority setting is needed. Insurance/financial services industry knowledge a plus. 

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the Vice President and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility:  Exempt (Not Eligible)

Working Conditions: Normal office environment. Some travel maybe required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.