Overview
The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E*TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you!
We're looking for a UX Designer to help with Morgan Stanley's family of products to enhance the user experience and drive customer engagement. You'll be in involved in efforts to build, iterate, and improve upon our CRM tools - reduce clicks, automate selections, and rethink and integrate new, complex workflows in an intuitive manner.
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Once here you will...
- Working closely with the UX lead, help execute the product vision by being involved in every step of the end-to-end product design process
- Understand the underlying needs and motivation of our clients to ensure we achieve business goals and provide value to our clients
- Craft intuitive and elegant experiences that empower our clients to make confident financial decisions
- Work closely with our research team to synthesize qualitative and quantitative data and make value-driven design decisions that translate into clear, simple UIs
- Create and present a variety of design deliverables (sketches, wireframes, user flows and prototypes) in a way that engenders confidence in you and your solutions with the team and the greater organization
- Form holistic solutions that integrate seamlessly into our wealth management product ecosystem
- Design and deliver responsive/adaptive solutions that are optimized for web and mobile interfaces and partner with engineers to translate designs into successful products
- Work closely with the larger Wealth Management UX team to share design best practices, align on patterns, and promote a design-centric culture at the firm
- Advocate for all user abilities by thoroughly testing design deliverables to meet WCAG ADA compliance
Relevant experience and mindset...
- You have an outstanding portfolio that demonstrates how you have created experiences that solved business and user needs
- You've spent 2-5 years as a UX designer who was a key contributor to the success of products that have launched
- You have a bachelor's degree in design or related field preferably, master's degree a plus
- You have excellent skills in Figma
- You have experience designing intuitive interfaces that enhance user experience and drive customer engagement
- You can leverage research, wireframes and prototypes to effectively validate and enhance your design concepts to achieve the best possible solutions for your users
- You thrive in a collaborative, explorative environment and you value being on a diverse team to brainstorm and get feedback from within a large organization
- You practice active listening and contribute in group situations, like brainstorms, audits, critiques, and whiteboard sessions
- You get excited by complex projects with high levels of ambiguity and are resilient in the face of obstacles
- You have experience designing user-focused CRM products or other financial tech
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
We're committed to bringing passion and customer focus to the business.
Expected base pay rates for the role will be between 85,000 and $135,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).