Overview
The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily. We design for two key user bases: our clients, and Morgan Stanley Financial Advisors, whose job is to guide clients through financial milestones big and small. Our growing team of designers and researchers brings an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and a user-centered approach to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you!
The Direct and Institutional Business serves corporate and institutional clients, high-net-worth individuals, and multi-family offices, offering powerful solutions to support their complex financial needs. We are seeking an experienced VP-Level UX Designer to lead the design vision for our institutional consulting business. This individual will play a pivotal role in crafting innovative and user-centric experiences that empower financial advisors to serve institutional clients effectively.
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You will collaborate with cross-functional teams, including product managers, developers, and business stakeholders, to define and deliver scalable solutions. As a UX leader, you will also mentor team members, advocate for design best practices, and contribute to the evolution of Morgan Stanley's internal design system, Campfire.
Once Here You Will...
- Define and maintain a clear UX vision and strategy for institutional consulting platforms, ensuring alignment with both business objectives and user needs.
- Act as the primary UX partner for cross-functional teams, including product managers, developers, delivery managers, and business stakeholders, ensuring a seamless, integrated user experience across the financial advisor platform.
- Build strong relationships with stakeholders by demonstrating the value of design and its impact on achieving business objectives.
- Facilitate workshops and collaborative sessions to align teams on user needs, product goals, and design strategies. Effectively communicate design concepts, research findings, and strategic initiatives to senior stakeholders, including executives and business leaders.
- Drive the end-to-end design process, from initial concept to implementation, ensuring high-quality delivery.
- Champion for user research as a foundational element of the design process, ensuring that user feedback and data-driven insights inform design decisions.
- Communicate design concepts and progress to senior stakeholders, gaining buy-in for UX initiatives.Design holistic solutions that integrate seamlessly into our wealth management product ecosystem
- Design and deliver responsive/adaptive solutions that are optimized for web and mobile interfaces and partner with engineers to translate designs into successful products
- Establish and advocate for best practices in user-centered design, accessibility, and usability.
- Integrate UX workflows into agile methodologies, contributing to the continuous improvement of team processes.
- Collaborate and share work with other fleet leads to ensure consistency of UI and experience
- Provide coaching and guidance to UX team members, fostering a culture of collaboration, learning, and excellence.
- Establish design guidelines and principles for institutional consulting products while leveraging and contributing to the Campfire design system to ensure consistency and efficiency in design execution.
Relevant Experience and Mindset:
- An outstanding portfolio that demonstrates how you have created experiences that solved business and user needs
- 8+ years of experience as a UX designer as a key contributor to the success of products that have launched
- Mastery of strategic, hard, and soft UX skills
- Bachelor's degree in design or related field; master's degree is a plus
- Fluency in Figma
- You thrive in a collaborative, explorative environment and value being on a diverse team that you can bounce ideas off of, get critical feedback from, and unite to mature design thinking in a large organization
- You practice active listening and contribute to group situations (brainstorms, audits, critiques, whiteboard sessions, etc.)
- You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined, complex projects
- You are resilient in the face of obstacles
- You have a relentless desire to validate assumptions and uncover a problems' root cause by testing, learning, and iterating
- You constantly seek opportunities to evangelize and promote design thinking in a large organization
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
We're committed to bringing passion and customer focus to the business.
Expected base pay rates for the role will be between $110,000 and $180,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).