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Transfer Agency - Associate - Product Support & Services IM

AT Morgan Stanley
Morgan Stanley

Transfer Agency - Associate - Product Support & Services IM

Bangalore, India

We're seeking someone to join our team as an Associate to join our Investment Management Operations Team which supports the equity, fixed income, liquidity and alternative businesses for Morgan Stanley Investment Management (MSIM), providing middle-office services including portfolio manager support, client services, portfolio transitions, market registration, product data and performance and attribution analysis. MSIM Operations also provides mutual fund support, derivative processing, and counterparty and credit event management.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo.

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At Morgan Stanley India, we support the Firm's global businesses, with critical presence across Institutional Securities, Wealth Management and Investment management, as well as in the Firm's infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there's ample opportunity to move across the businesses.

Interested in joining a team that's eager to create, innovate and make an impact on the world?

What you'll do in the role:

The position would be responsible for providing support to the Lux Client Services/TA team. Support would broadly involve Client services and Transfer Agent related activities across European Fund Families.

Primary Responsibilities

  • Client take on for intermediary clients. The Fund Client Service Administrator should work with Sales/legal to ensure the necessary sub distribution agreements / rebates letter are in place. She/He should also work closely with the relevant Transfer Agent in the setting up of new clients and monitoring the initial transitions;
  • Trade Assistance: daily assistance to clients on trading issues (phone, email, correspondence); assistance on larges trade processing, trade corrections etc.;
  • Follow up on non-receipt of subscription money and other unreconciled amounts;
  • Administer claims relating to late payments and trades;
  • Have a thorough understanding of the remuneration process and should work closely with the Financial Controller's area to ensure that commission payments are made on a timely basis;
  • The Fund Client Service Administrator will be responsible for all aspects of client reporting, including pricing information, investment reports, static data reports etc
  • Participation if and when required to projects and initiatives across Funds Operations Client Services.
  • The Client Service Administrator will make use of his/her excel technical skills to prepare the review of Vendors/Clients' invoices against proprietary systems. This will require familiarity with Excel's vlookup formulae and pivoting features.
  • Transfer Agency related activities i.e. CASS Reconciliation, Cash Break Recons, Subscription/Redemption Reporting etc.

What you'll bring to the role:

  • Sound accounting and Mutual funds/Capital markets knowledge
  • Good Analytical skills , eye for detail and good with numbers
  • Proven record of collaborating with colleagues across geographic and functional boundaries.
  • Excellent oral and written communication skills.
  • Proficient computer skills, particularly with Microsoft Office
  • Ability to ' think out of the box' and look for creative solutions
  • Demonstrated ability to work effectively in a team-oriented environment
  • Ability to identify, escalate risk issues and manage upward communication to all stakeholders and install adequate controls to mitigate risk
  • Ability to perform tasks with precision and accuracy
  • 4 to 6 years of experience in TA fund services.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

We're committed to bringing passion and customer focus to the business.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: Morgan-549782945928
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • FSA
    • Virtual Fitness Classes
    • HSA
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Leave of Absence
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)