We are seeking someone to join our team as a Network Management Tooling Engineer to work on multiple products and projects in a global organization to facilitate the work of network operations and to improve the stability of the Firm's global data and voice network.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Network Management Tooling Engenieer position an Associate level, which is part of the job family responsible for developing and maintaining software solutions that support business needs.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

• Become Tooling Engineer/Subject Matter Expert of specific Fault, Configuration Management, Accounting, Performance or Security Management (FCAPS) during it's specific lifecycle phase:
  • Accounting and Security Management Tools are Vendor specific AAA (Authentication / Authorization / Accounting) Tools that ensuring the fact that only the specific user or system accounts can enter and authorized to the network devices and recording the logs (TACACS / RADIUS).
  • Configuration Management Tools are either Vendor or Developed Utilities / Scripts that entering to the network devices through CLI / API methods, discovering the devices and collecting diagnostics / execute specific commands.
• Fault and Performance Management Tools are Alerting / Performance Management Tools, that are mainly Vendor Products to discover, poll the network devices or receiving SNMP traps / alerts, telemetry information or syslog messages
• Ownership during end-to-end lifecycle of FCAPS Tools - From Proof of Concept -> Pilot -> Deployment / Production -> Regular Maintenance -> Decommission
  • Review and Interoperability Testing of new Versions of FCAPS Tools, testing against underlying Enterprise Infrastructure elements compatibility
  • Validate network devices against FCAPS Tools - check Monitoring, Configuration gathering functions and to make sure the network devices and components modelled properly also in the Configuration Management Database (CMDB)
  • Create / Maintain Scripts / Utilities for FCAPS Tools Integrations / Certification / Maintenance
  • Deployment of FCAPS Tools to Managed, HA and Geo-Redundant Data Centers
  • Manage Operations of FCAPS Tooll
• Act as team representative for regular scheduled network management review meetings
• Provide coordination and act as a team interface between Network Engineering, Network Operations and Automation / Tooling Teams.
• Facilitate and coordinate work with external vendors for tooling regarding bugs / updates and upgrades
• Participate in network management design and peer reviews

• Basic understanding of telecommunication devices / components (for example routers or switches)
• Basic understanding Linux Operating system
• Understanding of network management protocols, concepts (SNMP, Syslog, SSH, API or AAA), basic understanding enterprise infrastructure services (NTP, DNS, LDAP)
• Knowledge of using Enterprise infrastructure components (Server Operating System or Hypervisor or Container or Storage or NetworkEnterprise Authentication Methods)
• Basic scripting experience is required (Python or Shell)
• Understanding of Technical Asset and Vulnerability Lifecycle Management Workflows, Vendor issued End of Life notices / Certification / Inventory /Component level of mgmtExperience with Agile/DevOps network automation workflows
• Understanding any of the specific FCAPS / Network Management Tools such as Cisco ISE, Cisco ACS, Cisco Crosswork / NSO, Cisco DNA Center, Cisco NDFC, Cisco Accedian, Cisco Prime Infrastructure, Cisco SSM OnPrem, Ansible Automation Platform, HP Network Automation, Spectrum, SevOne, Splunk Forward Network, Arista DMF, cPacket, Corvil
• Understanding any of the specific infrastructure technologies (Linux Server Operating System - Redhat \ Virtualization - VMware ESXi, Container and Orchestration Technology - Docker \ OpenShift \ Kubernetes)
• Understanding any of the specific enterprise authentication standards (LDAP or TACACS or RADIUS or Kerberos)
• Understanding Redundant Server Architecture (RAID / Out of Band)
• Knowledge of Asset Mgmt / CMDB administration
• Strong organizational skills, customer service focus, attention to detail, and process orientation
• Knowledge of additional Languages beyond Python (Perl or JavaScript), API methods experience (REST or SOAP or JSON)
• Knowledge of databases (SQL or NoSQL / MongoDB)
• Knowledge of Streaming Bus (Kafka)
• Knowledge of using enterprise reporting / data warehousing systems (Splunk)
• Knowledge of integration toolsets managing a variety of networking hardware vendors.
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to distil and present information to business community in non-technical terminology
• Business analysis skills, with the ability to forecast implications and provide consultative recommendations and solutions
• Ability to set priorities, meet deadlines and manage operational lifecycle