We're seeking someone to join our team as a Director to work independently to ensure smooth & quality operations for assigned day-to-day coverage and ongoing job rotations, analyze available data to make effective decisions and problem solving.
In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo.
This is a Director position within Product Support & Services, which is responsible for providing transaction support and managing post execution processes.
Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
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What you'll do in the role:
- Be proactive speaking up for concerns/suggestions, ask appropriate questions, challenge status quo, escalate timely and follow through
- Supervise functional day-to-day operations by putting policies, processes and procedures in place to establish standards and controls, and lead team to respond promptly and meet deadlines as always
- Establish team goals and prioritize to align to business and department objectives. Define strategy and align actions to drive results, assess resourcing needs
- Act as a trusted advisor for clients and internal stakeholders, collaborate with others and leverage a consultative approach to deliver satisfactory business results and client services
- Show respect in workplace and work with internal/external stakeholders/contacts in a professional manner
- Obtain relevant licenses and timely complete pre-job training and ongoing on-job training to maintain the registration
- Continue to make contribution to managerial matters, take on ad-hoc tasks and additional responsibilities over time, as opportunities and benefits are identified
What you'll bring to the role:
- Embrace challenges in fast changing environment and continuously look for system and business process improvements - Be proactive, self-motivated and performance-driven with proven ability to take on challenges and navigate for timely deliveries with quality results
- Be open-minded to give and take feedback and demonstrates accountability for actions and errors
- Good interpersonal skills to build cross-divisional relationships; gain support and respect from key stakeholders (e.g. Operations, Business Unit, Legal & Compliance)
- Good communication skills to effectively communicates key points and adapt communication to audience requirements to optimize understanding
- Demonstrate excellent attention to detail when performing day-to-day and analyzing or interpreting data, be aware of the current regulatory environment to recommend solutions in line with business requirements
- Demonstrate strong risk management and control mindset with proven ability to identify and escalate issues to managers also follow through for resolutions.
- Ability to work either on their own initiative as well as be a solid team player with strong problem solving skills, deal with ambiguity and be able to make decisions with available information / facts while balancing risk, opportunity and cost.
- Ability to multi-task, prioritize and be flexible to changing priorities and demonstrate good organizational skills and collaboration across divisions.
- Lead and inspire team to be open-minded, manage satisfactory deliveries, raise risk awareness, challenge status quo, champion Transformation mindset.
- Promote equality and drive a culture of acceptance, inclusivity and respect. Develop trust to generate a sense of belonging through open and honest communication.
- Demonstrate appetite to learn and enhance skills, by engaging in transformation trainings and awareness events. Advocate new opportunities beyond routine tasks, share use cases across locations, build automation solutions that create capacity, reduce risk, improve client services.
- Proficiency in Microsoft software (e.g. excel, word, power points). Great plus if any experience for productivity tools (e.g. UiPath, Alteryx, PowerBI)
- At least 6 years' relevant experience would generally be expected to find the skills required for this role
WHAT YOU CAN EXPECT FROM MORGAN STANLEY
We have a track record of innovation and passion for unlocking new opportunities, we help our clients raise, manage and allocate capital. We do this by offering a wide range of investment banking, securities, wealth management and asset management services.
All that we do at Morgan Stanley is driven by our five core values: do the right thing, put clients first, lead with exceptional ideas, commit to diversity and inclusion, and give back. These aren't just beliefs, they guide the decisions we make every day, ensuring we do what's best for our clients, communities and more than 80,000 employees around the world. And at the core of our success are the people who drive it - relentless collaborators and creative thinkers who are fueled by diverse thinking and experiences.
Wherever you are in our 1,200 global offices, you'll have the opportunity to work alongside the best and the brightest in an environment where you are empowered to achieve your full potential. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
We're committed to bringing passion and customer focus to the business.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.