Provide supervisory oversight of the outsourced supplier.
> Ensure that the outsourced supplier is complying with the agreed upon service levels and performance standards.
> Conduct Daily/Weekly/Monthly performance reviews of the Procure to Pay (P2P) process
> Review the Vendor Discount Program and various other ad hoc operational activities and projects.
> Maintaining and updating the risk profiles in the risk assessment systems and communicating changes of internal controls and policies to the outsourced provider.
> Monitor and manage the P2P operational reports and work with the business units and suppliers to resolve invoice and payment disputes or expedite payments.
> Responsible for maintaining and updating team process documentation & opportunities to enhance process efficiencies.
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> Help with Indirect Tax compliance processes, preparing reports and supporting information required to support the Indirect Tax classification and journals.
> Monthly supervisory review to check authorized signatory requests are approved by the appropriate contacted and approval limits are updated within the system.
> Liaison with internal and external clients, communicate any process and regulatory changes that may impact the Accounts Payable functions. Governance Manager will have regular meetings/calls with key BU stakeholders.
> Govern the Vendor Setup and Call Back Verification process.
o Assign workload to team members.
o Assist the Business in raising tickets and deal with any escalating matters.
o Monitor the aged items in APEX and discuss / address with ODC.
> Support and drive process changes, initiate system upgrades. Process changes can be initiated by the vendor but needs to be reviewed and signoff by Governance team.5-7 years of Accounts Payable experience.
> Proven experience in managing Accounts Payable functions.
> Excellent analytical, problem solving and decision-making skills.
> Effective communicator with client facing experience. Good facilitator, confident in working with others at all levels.
> Very strong team player who is comfortable multi-tasking and works well under pressure.
> Bachelor's Degree preferably in Accounting, Finance or Business Administration
> Strong PC skills in use of Microsoft products. i.e. Excel, PowerPoint.
> Strong work ethic and drive and attention to details