Business Analyst AVP - AI Operations Transformation

Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying, and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures, and markets.

Growth in business volumes and process complexity has led to increased manual processing and a need to coordinate tasks more efficiently across teams. As a result, Operations has initiated a multi-year journey to standardize and automate workflow at scale.

The Operations Transformation team is a global group responsible for driving the central automation strategy for Operations. This is an exciting space to be, working with key stakeholders across Operations, Technology, Business & firmwide stakeholders to deliver strategic transformation initiatives for all business areas (ISG, Wealth & Investment Management) and their respective Operations groups.

As a team member supporting Artificial Intelligence (AI) initiatives within Morgan Stanley, your main responsibilities will revolve around empowering AI solutions within our Operations business units. You will play a pivotal role in the education, intake, and development of AI-powered applications.
- Manage initiatives by facilitating discovery at the program level to ensure all project features are planned out in advance and milestones are agreed upon and achievable
- Identify and monitor potential project and program risks, working closely with team leads to create effective mitigation strategies, ensuring project and program objectives are met
- Oversee and manage project processes and communication structures, including the administration of project collaboration tools, to ensure effective communication and collaboration within the team
- Act as a liaison between different teams, proactively identifying dependencies and impacts, and aligning all plans on delivery criteria to ensure coordinated efforts
- Utilize AI capabilities to demonstrate use cases that support business objectives, showcasing the potential of enhancing current processes
- Develop and deliver presentations, workshops to educate our teams about AI capabilities, as well as inform on the best practices for leveraging the technology
- Work in partnership with Business and Technology leadership to shape the product roadmaps and align them with the overall business strategy
Collaborating closely with Technology teams, you will be integral in enabling AI into product roadmaps. Once projects are successful, your role will extend to monitoring results and ensuring the sustained quality of our AI capabilities

Requirements;
- Strong Business Analysis background with experience working on change/transformation projects
- Automation experience
- Experience working within an AI centered team or projects is ideal but not neccessary providing there is a passion and interest for this area

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WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

We're committed to bringing passion and customer focus to the business.

Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.