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IT Project/Service Manager

AT Mizuho
Mizuho

IT Project/Service Manager

New York, NY

Join the Mizuho team as IT Project/Service Manager for Head Office hosted applications!

In this role you will lead US and Head Office personnel to implement projects and maintain service levels.

KEY RESPONSIBILITIES:

  • Work with Head Office members, business owners, developers, operations teams, management and other relevant teams to implement various types of projects
  • Support our project from start to finish, including design, procurement, implementation, documentation and release work
  • Performing BAU/End User/Audit Support Tasks from start to finish
  • Perform troubleshooting and incident management tasks from start to finish
  • Continuously improve our business processes, services and support levels
  • Perform ad-hoc tasks to support team members

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REQUIREMENTS:
  • Experience and track record of IT Project/Service management at large and complex financial institutions (3-5 years minimum).
  • Tolerance and understanding in multi cultures
  • Superior communication skills: both written and oral with technical and non-technical staff in both Japanese/English
  • Deep understanding of finance, risk, operations, accountings and data processes as well as the technologies enabling them
  • Product knowledge of Loans, Derivatives, Securities, Forex, and Repurchase Agreements. Quick learning of other product knowledge
  • Basic knowledge for Windows/Unix/Linux, Network, Database and Information Security. Quick learning of other technical skills
  • Strong business, analytical, quantitative, problem-solving and decision making skills
  • Solid knowledge and expertise in the use of project/service management methodologies and tools
  • Quick learning of Mizuho Americas and Head Offices Standards and Procedures
  • Excellent skill to prepare presentation material (eg.MS Power point) and present in both Japanese/English
  • Excellent skills for MS Access/Excel to prepare business data

The expected base salary ranges from $77k-$145k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

Other requirements

Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process .

Company Overview

Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com .

Mizuho Americas offers a competitive total rewards package.

We are an EEO/AA Employer -M/F/Disability/Veteran.

We participate in the E-Verify program.

We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.

#LI-MIZUHO

Client-provided location(s): New York, NY, USA
Job ID: Mizuho-R5541
Employment Type: Full Time