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Sales Strategy and Operations Manager

AT Miro
Miro

Sales Strategy and Operations Manager

New York, NY

About the Team

In RevOps we have a simple (but not easy) mission to drive predictable, scalable, and profitable revenue growth for Miro. You will join a highly motivated, energetic Revenue Operations Team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts globally across all segments. You will be in a unique position to have a substantial impact on sales culture and top-line and bottom-line revenue. 
 

About the Role

As Sales Strategy and Operations, you will partner closely with Miro’s Head of Global Sales Development and their leadership team to define regional and segment-level GTM strategy,  drive operational excellence, and lead strategic initiatives. You will be key in ensuring Miro delivers repeatable, predictable, and scalable growth that aligns with the customer journey. 

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What you’ll do

  • Run the requirements gathering and manage the build process and rollout for Sales Development and sales productivity projects
  • Partner effectively with cross-functional leadership to influence the direction and culture of the GTM organization
  • Develop and allocate key performance metrics for GTM leadership
  • Provide analytical thought leadership, create actionable business insights, and establish strategic operational priorities
  • Implement customer lifecycle management strategies to track and optimize customer relationships from lead generation to customer retention and revenue growth
  • Build, refine, rollout and monitor insights that will empower everyone in the sales organization to drive towards desired business outcomes
  • Continually evaluate the current system and processes, implementing elegant improvements that will drive additional output and scale as the company grows
  • Lead cross-functional initiatives and collaborate closely with product, sales, marketing, customer success, and finance
  • Monitor CRM hygiene and align with sales management to drive programs to optimize the effectiveness of technology investments and data quality

What you’ll need

  • 5+ years of Revenue Ops, Sales Ops and / or BizOps experience at a fast-growing B2B SaaS company (experience in sales ops required) 
  • Ability and desire to operate in unstructured environments
  • Deep understanding of SaaS models, product Led Growth (PLG) experience a major plus
  • Strong analytical, operational, and project management foundation
  • Ability to build strong trusting relationships with the SDR and Sales team
  • Subject matter expertise in modern tools; salesforce.com, Looker, etc
  • Finance or Management Consulting experience is a big plus

What's in it for you

US:

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York / San Francisco / Los Angeles and may not be applicable to other locations. The range for this role is $00.000 to $000.000. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Client-provided location(s): New York, NY, USA; Austin, TX, USA
Job ID: 7642185002
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • Vision Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Family Support Resources
    • Fertility Benefits
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Company Outings
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Commuter Benefits Program
    • Pet-friendly Office
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Unlimited Paid Time Off
    • Paid Vacation
    • Volunteer Time Off
  • Financial and Retirement

    • Company Equity
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Relocation Assistance
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Leadership Training Program
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training