Languages are key to our mission of bringing the world closer together. The Meta family of products is currently available in 100+ languages and we are adding many more. Over 70% of people use our products in a language other than English, and ~90% are outside of North America. As a Program Manager for Product Quality Experience, you will partner with stakeholders across the International Testing, Quality Assurance (QA), and Internationalization (i18n) teams to ensure (English and non-English) products function in each market as intended.
Testing Program Manager, Product Quality Experience Responsibilities:
- Design and implement scalable frameworks to ensure high-quality functional products, regardless of language.
- Engage and build relationships with cross functional teams and stakeholders to drive adoption and maximize coverage of the International Testing and Product Quality Experience programs.
- Partner with Quality Assurance Leads to craft functional testing strategies for priority products and technologies.
- Partner with Meta privacy, legal, and enterprise infrastructure teams to onboard, train, prioritize, and manage testing vendors to meet program requirements.
- Partner with the Product Quality Platform engineering team to influence platform roadmaps, features, and supported workflows.
- Improve scalability via automation and standardization to the highest degree possible while ensuring maximum value to Meta products and experiences.
- Utilize signals coming from functional testing outcomes to determine actions to improve product quality.
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- 5+ years experience in program management, including experience shipping large-scale global products
- Track record of gaining alignment with cross-org stakeholders with competing priorities and goals
- Experience aggregating, analyzing, and interpreting complex data sets to inform business decisions
- Experience implementing and managing testing programs for software and web content
- Skilled in building simple and optimized workflows to support complex product launches
- Experience communicating and driving results with a variety of cross-functional stakeholders, working across time zones and international offices
- Track record of staying focused, prioritizing and creating structure across large, ambiguous programs and setting goals for long-term initiatives
- Experience in corporate business management, finance, and compliance
- Experience with performance, benchmark, and accessibility testing
- Experience managing testing programs for large scale hardware or software launches
- Thorough understanding of product Quality Assurance processes and best practices
- Experience using SQL / Python to process and analyze data
- Knowledge of additional languages other than English
- Experience with permissions management across a geographically diverse vendor base
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$129,000/year to $185,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.