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Technical Program Manager - Central Integrity & Support

AT Meta
Meta

Technical Program Manager - Central Integrity & Support

Menlo Park, CA

Central Integrity & Support (CI&S) is dedicated to protecting the platform by mitigating integrity risks while ensuring seamless support experiences for users and businesses. Our mission is to safeguard good actors by developing large-scale, complex systems and operating infrastructure that combats harm across Meta's ecosystem.Why Join This Team?1. Company-Wide Impact. CI&S plays a critical role in Meta's top priorities, directly contributing to platform safety and user trust. Our work mitigates high-risk integrity challenges, reduces enforcement errors, resolves account issues, and enhances overall support experiences.2. Opportunities for Growth. As part of CI&S, you'll collaborate with key product teams across Meta, gaining a solid understanding of integrity and support at scale. This is an exceptional opportunity to grow your expertise while working on meaningful, high-impact challenges.

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Technical Program Manager - Central Integrity & Support Responsibilities:
  • Drive clear and consistent communication with leadership, stakeholders, and core working teams on a regular cadence to ensure alignment and awareness.
  • Drive and shape technical and product strategy, proactively identify risks and implement mitigation plans, align priorities, and establish direction for a broadly cross-functional area.
  • Develop and manage end-to-end technical product solutions, ensuring on-time delivery and leading program execution within a matrix organization.
  • Develop and oversee the overall program, including defining scope, requirements, development framework, schedules, and deliverables in collaboration with engineering teams, partners, and stakeholders.
  • Provide active program management throughout the analysis, benchmarking, design, development, testing, implementation, and post-implementation phases.
  • Conduct risk assessments, implement mitigation strategies, and manage changes across programs.
  • Lead internal process enhancements across various teams and functions.
Minimum Qualifications:
  • Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent experience.
  • 12+ years of experience in systems engineering, hardware engineering, software engineering, or technical product/program management.
  • Experience in delivering complex technical programs and/or products from inception to delivery.
  • Knowledge of identifying user needs, gathering requirements, and defining scope.
  • Experience working independently across multiple teams, demonstrating critical thinking and thought leadership.
  • Experience in communication and collaboration with technical management teams to develop systems, solutions, and products.
  • Experience in organizational coordination and multi-tasking across various teams and functions.
  • Experience in analyzing and solving problems within large-scale systems.
  • Experience in building work relationships across multidisciplinary teams and with multiple partners in different time zones.
Preferred Qualifications:
  • Experience with data platforms and measurement systems.
  • Experience in building platforms that serve a wide range of users and use cases, designing the right inputs, outputs, and skills to create a comprehensive user experience.
About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$195,000/year to $267,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Client-provided location(s): Menlo Park, CA, USA
Job ID: a1KDp00000E2UKeMAN
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Pension
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)

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