Technical Program Manager - AI Infrastructure

Are you dedicated to helping those around you become more effective? Do you see technology as a means to enhance efficiency and transform business operations? We are seeking candidates committed to building and supporting teams, tackling complexity head-on, and developing scalable software platforms.AI Infrastructure's mission is to build foundational infrastructure software systems, tools, and services that empower researchers and engineers across Meta to develop industry-leading large language models, multimodal generative foundation models, and ranking models.As a Technical Program Manager (TPM), you will play a critical role within the AI Infrastructure team, leading large-scale, highly technical, cross-functional projects that span Meta. Our team includes individuals with diverse experience and backgrounds. While relevant experience is important, demonstrated capabilities and a problem-solving approach are ultimately the most valuable qualities. Meta's infrastructure continually pushes the boundaries of what is possible, and we need Technical Program Managers who can do the same.

• Work closely with engineering and business stakeholders to define program requirements, prioritize initiatives, and establish scope, including developing the roadmap and long-term strategy for partnered teams.
• Effectively manage cross-functional dependencies, risks, and changes by optimizing scope, schedule, and resource allocation as needed.
• Create and manage communication plans to proactively and effectively convey program status, issues, and risks to stakeholders.
• Work closely with cross-functional teams to lead technical analysis, design, development, testing, implementation, and post-implementation phases.
• Define and track key metrics, quality indicators, and performance benchmarks while driving cross-functional execution of program deliverables.
• Proactively identify and analyze complex, long-term, and critical infrastructure challenges in collaboration with engineering leaders and stakeholders.
• Drive internal and external process improvements across multiple teams and functions, focusing on reducing manual efforts through automation.

• 8+ years of experience in software engineering, systems engineering, or technical product/program management.
• Experience managing the delivery of technical programs or products from inception through to successful delivery.
• Experience in implementing monitoring systems and instrumentation solutions to track performance and identify issues.
• Familiarity with technical program management methodologies, including Agile, Waterfall, or hybrid approaches, to drive project success and ensure efficient execution.
• Proven track record of working independently, taking initiative while proactively seeking feedback and input when necessary to ensure alignment and improve outcomes.
• Proven track record of leading by influencing others rather than relying on direct authority, fostering collaboration and alignment across teams.
• Demonstrated experience in communicating and collaborating with technical management teams to design, develop, and implement systems, solutions, and products.
• Proven experience in analytical thinking and problem-solving, particularly with large-scale systems.
• Experience building and maintaining work relationships across multidisciplinary teams and with partners in different time zones.

• Experience supporting large-scale infrastructure software programs, especially those focused on AI/ML.
• Experience in a start-up-like environment, emphasizing technical infrastructure management, where agility and rapid execution are essential for scaling systems and tackling growth-related challenges.
• Experience working with large GPU clusters.