Meta is looking for a Technical Marketing Program Manager to join the Business Education team. This role will work closely with our platform team, certification proctors, learning designers, and user support team to support marketing educational initiatives.
Technical Marketing Program Manager Responsibilities:
- Manage the operation of certification proctoring programs in the Learning Management System (LMS) and support Meta proctors on issue resolution
- Manage exam publication in LMS
- Seek opportunities to improve the user satisfaction and reduce issue rate while the team scale the LMS exam modality
- Manage vendor relationships and conduct regular sync on process improvement
- Manage yearly system renewals, and project based compliance reviews
- Evaluate new LMS feature release and impact, set up a thorough testing and release plan
- Partner with data science and data engineers on LMS optimization opportunities with a focus on measurement
- Operate and manage cross functional implementation partnerships
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- Bachelor's degree or equivalent experience
- 3+ years of Learning Management System (LMS) experience
- 3+ years of experience initiating and driving projects to completion with minimal guidance
- Experience with a rapidly-changing environment with a goal-oriented approach
- Experience with building relationships with global cross-functional teams with ease, delivering impact consistently through seamless communication, influencing teams towards achieving goals
- Experience communicating change management to XFNs and stakeholders
- Experience in Intellum's Learning Management System (LMS)
- Experience with Facebook and other social media platforms and marketing
- Experience leading data measurement optimization
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$90,000/year to $135,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.