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Quantitative UX Research Manager

AT Meta
Meta

Quantitative UX Research Manager

New York, NY

Facebook is looking for a Quantitative UX Research Manager with proven research, communication and people management skills. What makes a good candidate? Someone who has a breadth and depth of quantitative research skills - who understands the balance and trade-offs between scrappy and rigor, and ultimately how research translates into design and product recommendations and decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers from multiple research disciplines but all focused on developing metrics and insights the inform Facebook leadership about the health of the app.The role requires you to be an expert researcher with a proven track record of doing quantitative research that impacts a complex and diverse product. In addition, you need to have a proven track record of building and managing high-performing teams, preferably with quant researchers. You will be required to articulate the vision of the quant research team to design and product leadership and be a strong advocate for the role of quantitative research in product development.You must become a trusted, strategic partner to FB leadership and product stakeholders by communicating and demonstrating the value of quantitative user research, and by delivering insights that lead to measurable business value. You must contribute to design and strategic discussions and be an overall expert in the relationship between research, design, marketing and product. You must build strong relationships with other research teams at Meta to ensure a cohesive and cross-functional vision for Research at Facebook and Meta.

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Quantitative UX Research Manager Responsibilities:
  • Guide the development of surveys and quantitative research
  • Advocate passionately for Best Practices in research that are fit for purpose to meet needs of users and products
  • Build a measurement strategy and roadmap for the Facebook App to inform Senior Leadership about the health of the app and progress on company-wide strategy. Build and influence meaningful cross-functional relationships
  • This role is within a horizontal team requiring development of meaningful relationships with UXRs embedded in product teams.
  • Deliver actionable and relevant insights aligned to both strategic and tactical product and designs decisions
  • Identify and prioritize short-term and long-term research that delivers impact
  • Allocate resources to ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to the next big challenge
  • Hire, develop, and retain talent
Minimum Qualifications:
  • 4 or more years of experience with consumer or enterprise products, consumer or employee insights, or product development
  • 10 or more years of experience with user research, quantitative research
  • 2 or more years of experience directly managing, coaching and developing full-time quantitative researchers
  • Track record of translating research into design and product
  • Proven track record of building and managing high-performing quant research teams, with researchers of different levels of seniority
Preferred Qualifications:
  • Expertise in survey methodology, complex data analysis methods (e.g., causal modeling, trade-off analysis, sample weighting)
  • Experience vetting and managing vendors of survey respondent panels
  • Experience documenting complex processes and workflows
  • Experience managing senior researchers
About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$163,000/year to $226,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Client-provided location(s): New York, NY, USA
Job ID: a1KDp00000D7uQ0MAJ_1002
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Pension
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Founder led

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