Every day, people come to Meta to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta's Global Operations team exists to help them. The Developer Compliance Operations team ensures that applications integrated with our platforms are high-quality and trustworthy. We are committed to improving the platform experience for users, publishers and developers through the use of automated detection tools, analysis of on and off platform investigative findings, data analysis, guidance, and coordination with product teams. Meta is looking for an operational leader who will be responsible for leading a team of workflow experts and program managers focused on improving our enforcement ecosystem through critical compliance workflows and oversight and optimization of a scaled vendor workforce. In this position, you will interface with internal teams such as Product, Privacy, Legal, Engineering, and other Meta teams, as well as with external Developers using our platforms. Our ideal candidate will have a passion for understanding the "why" behind complex problems and be heavily invested in building a high performing quality ecosystem. They will have a demonstrated risk or relevant operational background, ability to leverage data and technical expertise to make data driven decisions to mitigate risk, as well as the ability to succinctly communicate complex risks to leadership, share lessons learned and demonstrate impact by preventing recurrence.
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Manager, Developer Compliance Operations Responsibilities:
- Lead a large group of individual contributors to achieving operational and compliance related goals, including covering business and privacy escalations
- Create and maintain a culture of operational excellence and efficiency that inspires teams to do their best work
- Develop the team by providing mentorship, coaching and career guidance
- Act as a the point of contact for your team and support them in removing roadblocks
- Act as a thought leader to internal teams, securing alignment across goals and resources
- Shape the vision of the team, by charting the path towards a less friction full environment, setting goals, measuring progress + sharing results
- Identify issues before they happen and has good instincts for how to manage across a heavily matrixed organization
- 8+ years of experience working in operational or risk roles at a large scale organization
- 4+ years of people leadership experience, including managing multiple levels of individual contributors
- Experience with operational metrics and identifying performance issues
- Experience communicating effectively and reaching resolutions across both technical and non technical audiences, including leadership
- Experience in privacy, risk management, or similar area
- Experience engaging and influencing product roadmaps
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$143,000/year to $202,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.