Manager, Design Program Management

The Design at Meta community is pioneering technologies to bring people closer together, and our teams share in the responsibility of doing it at global scale. Our teams design and build Meta technologies-Facebook, Instagram, Messenger, WhatsApp, Workplace and Meta Quest-for billions of people around the world. At Reality Labs, we are focused on defining experiences in Augmented and Mixed Reality, finding new ways for people to connect and build communities and help people feel more present with each other even when we're apart. Meta's work in augmented and mixed reality spans a number of breakthrough technologies and touches industries ranging from entertainment and gaming to education and beyond.As manager of the Design Program Management team, you'll own defining and executing the end-to-end operations processes and frameworks for the Metaverse Design organization. This includes intake, kick-off, concepting, evaluation and iteration, final asset delivery, etc. The DPM team is responsible for managing production schedules for dozens of concurrent projects and dependencies. You'll be expected to lead a team that can proactively define better ways to quickly communicate, collaborate across cross-functional teams of Creatives, Product Managers, and Engineers to ship products using best-in-class methods. As an authentic and inspiring leader, you view management as an opportunity to develop team strengths and increase impact, while adapting your leadership style to match an individual's unique needs or situations. You have a proven track record of building influence in cross-functional partnerships, proactively identifying and solving complex operational gaps within an organization and product development. You thrive in a fast-moving organization where you can guide your team towards programs that have lightweight, seamless processes.

• Build meaningful cross-functional relationships.
• Leverage relationships to inform problem solving and improve our design team's focus and velocity. Manage Design Program Managers (DPMs) who are supporting key products.
• Manage and grow the DPM team to support product groups across the Metaverse organization as the team works collaboratively with other orgs.
• Provide operational strategy for complex problems associated with a growing organization and limited design resources.
• Choose the highest impact opportunities and execute. Ensure we are resourcing both the short-term needs as well as looking ahead and planning for the next big challenge across product design teams.
• Develop lightweight, repeatable processes, standards, workflows and tools that keep the team nimble and successful in moving fast and iterating quickly.
• Act as a strategic partner to design leadership on large, complex problems and operational programs.

• 10+ years of experience as a Producer or Design Operations leader establishing programs, supporting design teams, and developing relationships
• 3+ years of direct people management experience
• Knowledge of design process and strategy
• Experience in developing design standards and design operations
• Experience working with external vendors, including sourcing and negotiating
• Experience leading teams working with product or business teams from roadmapping through delivery
• Experience working directly with product designers, game designers, UX researchers, and content strategists
• Experience defining workflows as well as resource planning and tracking systems
• Track record of influencing, defining and scaling complex company-wide product or business strategy in a fast-paced environment
• Bachelor's degree or significant experience in Product Design operations with meaningful business impact

• Leadership experience within a game studio or high-output production environment (e.g. film studio)
• Experiencing scaling Agile / Scrum practices across large cross-functional teams is preferred