Meta is looking for a Reality Labs Regional Channel Enablement Lead for North America. Channel Enablement (CE) at Meta is responsible for delivering in-store and online channel programs to consumers in our partners' sales channels. This role plays an instrumental part in contributing to the Reality Labs strategy for our global customers to find, learn and experience Reality Labs products through our various partner channels. This role will be responsible for leading an extended team of functional contributors within the areas of Visual & Field Merchandising, Field Sales, Field Training and Online Experiences. This is a highly cross-functional and collaborative role that works closely with Global Channel Experiences, Partner Enablement, Account Management, Product and Category teams. Additionally, this role will be customer-facing at times, interfacing with key Retailer stakeholders to influence and drive mutually beneficial outcomes in their stores and online.As leader of a large and functionally diverse team, you will need to balance delivery of a broad portfolio of interrelated projects while also driving initiatives to enhance operational efficiency, tight budget management, cross-functional collaboration, hitting key performance indicators and upstream/downstream communication.
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Head of Regional Channel Enablement - North America Responsibilities:
- Partner closely with Global Channel Experiences to execute global strategy at retailer partners including Consumer Electronics, Telecommunications, Optical, and Mass retailers within the region, while providing channel feedback to inform global work
- Partner closely with Partner Enablement and Account Management to develop detailed annual plans and corresponding operating expense budget requirements to enable Channel initiatives with Meta branded experiences.
- Drive on-time, on-budget delivery of merchandising, digital and field sales programs.
- Lead the Channel Enablement team for North America - set clear and consistent objectives and priorities empower the team with the resources and information necessary to deliver.
- Ensure merchandising compliance and demo availability metrics
- Drive continuous improvement in Channel Enablement and Reality Labs processes
- Foster open collaboration and clear communication across the cross functional teams.
- Support Account Management team with sell-in of new merchandising concepts & initiatives.
- 12+ years of professional experience within Retail, Channel Enablement, Channel Experiences or Account Management
- 5+ years of people management experience, including managing performance and career growth for experienced individual contributors
- Understanding of global retail partners and their guidelines/processes
- Experience communicating with a variety of internal and external stakeholders, and adapting to changing priorities and demands
- Experience managing relationships with cross-functional stakeholders
- Understanding of shopper experiences and behavior
- Experience defining Objectives & Key Results, Key Performance Indicators and driving continuous improvement against goals
- Experience maintaining budgets and fiscal responsibility
- Bachelors of Arts/Bachelors of Science degree in Business or a related field, or equivalent experience within Retail, Channel Enablement, Channel Experiences or Account Management
- Experience in at least one function within the Channel Enablement portfolio: retail fixture design & development, field sales & training and/or online channel experiences.
- Experience influencing and presenting to executive level stakeholders and partners
- Experiences developing processes and making existing processes more efficient and scalable
- Experience managing conflict and addressing issues between stakeholders swiftly in order to maintain effective team relationships
- Experience creating and managing project and budget trackers
- Experience bringing new products to market
- Experience communicating program updates concisely and transparently at all levels across broad teams and organizations
- Familiarity with Business-to-Business reseller market
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$189,000/year to $258,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.