We are seeking a highly motivated and detail-oriented Financial Compliance Operations Associate to join our team. You will be responsible for executing operational monitoring, root cause analysis, and solutioning to improve workflow design and process architecture. This role will also involve innovating and leading automation and AI solutions in collaboration with cross-functional teams to drive continuous improvement.
Financial Compliance Operations Associate Responsibilities:
- Execute Operations Monitoring, RCA, and Solutioning
- Monitor key performance indicators (KPIs) such as Volumes, Handling Time, Escalation Rates..
- Conduct root cause analysis (RCA) to identify areas of improvement and develop solutions to address them.
- Improve Workflow Design and Process Architecture
- Analyze existing workflows and processes to identify inefficiencies and opportunities for improvement.
- Design and implement new workflows and processes to increase efficiency, reduce risk, and improve customer experience.
- Drive Innovation and Automation Solutions
- Identify opportunities to automate manual processes and implement automation solutions to increase efficiency and reduce risk
- Collaborate with cross-functional teams to design and implement innovative solutions to complex problems
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- 4+ years of experience in financial compliance operations or related field
- Analytical and problem-solving skills
- Strong communication and collaboration skills
- Capacity to work in a fast-paced environment and prioritize multiple tasks
- Technical Skills: Proficiency in data analysis and project management tools/Knowledge of automation tools
- Experience with artificial intelligence solutions
- SQL proficiency
- Bachelor's degree in Business Administration, Finance, or related field
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.