Meta is seeking an experienced facilities manager to lead Facilities Services in the Pacific Northwest. This role is a individual contributor role while responsible for overseeing a large team of vendor service providers. This position will have a key role in embodying and supporting the community of this site, driving efficiency through our services, implementing regional strategies to scale operations, and partnering closely with local business leadership to execute priorities. This market is highly complex with many critical facilities operating 24/7. This is a full time on-site role that will report to the Regional Facilities Manager, North America West.

Facilities Manager, North America West Responsibilities:

• Full on-site oversight of facilities operations and services in leased and owned offices, inclusive of mission critical technical lab spaces and cleanroom environments.
• Work with Project Management, Real Estate & Facilities, Office Leaders, Workplace Design and hired Architects/Contractors to define scope of work for office new build, expansion, renovation projects to deliver a world-class workplace.
• Change management oversight and coordination with all cross functional partners, inclusive of changes in use and programming within technical/critical lab environments.
• Full partnership with Facilities Engineering team to support and ensure oversight onsite operations, strategy, programs and process to support 24/7 operations, critical systems backup, preventative maintenance, and asset management of all technical environments
• Coordinate office requirements for space planning, furniture, IT, and Security and other cross functional partners
• Partner with Transportation, Events & Amenities, Moves and Planning leads in support of long term plans and execution
• Track budgets and performance to plan associated with Facilities operating expenses, annual budgets, forecasting, and capital expenditures planning
• Maintain relationship building with landlords and their vendors
• Ensure appropriate triage and execution of all facilities related tasks in alignment with KPI/SLA targets
• Lead client relationship management for all internal clients and ensure consistent levels of customer service delivery
• Significant role in working with site leadership to develop and foster Meta community across multiple locations
• Provide direction to onsite Integrated Facilities Management vendor team that includes facilities and engineering services.
• Lead campus resiliency planning and execution along with support to business critical/emergency situations to ensure minimum disruption to the business.
• Oversee alignment of standards in terms of hard and soft services including preventative maintenance delivery, janitorial, landscaping, moves-adds-changes process, shipping/receiving operations and process including management of IFM contract.
• Drive continuous improvement of processes and procedures within the facilities environment implement innovative programs, processes, and procedures that reduce short and long term operating costs while increasing productivity and the workplace experience
• Produce and communicate management reports and information (financial, KPI's , SLA's)
• Management of building code and regulatory compliance program in partnership with Environmental Health & Safety team

• Bachelor's degree with focus in business, facilities management, engineering, construction/project management, real estate, or property management.
• 10+ years experience in facilities management
• Experience working effectively within deadlines, prioritizing high impact work
• Organizational skills coupled with attention to detail and follow-up
• Demonstrated experience listening to clients and customers in order to build impactful relationships
• Experience in multi-office environment, managing a leased and owned portfolio
• Experience leading critical facilities operations environments - oversight of technical lab environments and cleanrooms

• Leadership or Manager experience within facilities industry
• Understanding of handling high level communication and negotiations with leadership and heads of office
• Experience leading critical facilities operations environments - oversight of technical lab environments and cleanrooms
• Overseeing a multi-campus, large scale operational environment
• Masters degree in relevant industry field