The Reality Labs (RL) Employee Effectiveness (EF) team delivers efficient, scalable solutions that enable RL employees to do their best work, so they can build tools that help people feel connected anytime, anywhere. As a Program Operations Manager on the EF team, you will support operations across our Onboarding, Manager Effectiveness, and Knowledge Management programs, which together serve RL employees worldwide.You will collaborate with partners on the EF team and RL-wide to help plan, execute, measure, and continuously improve our programs. Your focus on operations will drive efficiency, maximizing the value our team delivers. Your work will help us communicate at scale, connecting the right people with the right resources at the right times and ensuring they have access to the information they need.
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Employee Effectiveness Program Operations Manager Responsibilities:
- Communicate with RL employees across multiple channels (e.g., chat, email, post, survey) using internal and external tools. Create and implement governance to improve effectiveness.
- Identify audiences and target resources/communications to minimize noise while driving action.
- Administer internal permissions systems to safeguard information while ensuring it can be accessed by those who need it.
- Coordinate and facilitate organization facing livestreamed, recorded, and in-person events.
- Maintain, plan, and communicate team roadmaps, calendars, status updates, and organziation facing pages to facilitate team and partner collaboration.
- Facilitate team business processes (e.g., business reviews, budget planning, contracts/purchases) by tracking spend, compiling data, and managing internal processes.
- BA or BS in Comptuer Science or related field or equivalent work experience
- Quickly gain admin-level competency with internal and external business tools
- Experience drafting clear communication that drives action with technical and non-technical audiences
- Quantitative, analytical, and conceptual problem-solving skills
- Experience problem-solving individually and in group settings
- Experience managing ambiguity and adjusting to shifting priorities
- Demonstrated experience planning, developing, and executing complex projects
- Experience using Microsoft and Google Suite
- Demonstrated experience planning, developing, delivering, and continuously improving complex projects
- Experience in project management, operations, management consulting, or related fields
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$35.58/hour to $111,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.