The Client Solutions Manager for Meta's Global Marketing Solutions team is a strategic and enthusiastic solution-driver who puts our clients at the core of everything we do. This is an outstanding opportunity to build and manage key client relationships, be a platform and product expert, and become an expert in media planning, strategy and measurement to our Fortune 500, multi-channel advertisers. With proven understanding of both online and traditional media, this role is responsible for collaborating with the Client Partner to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solutions for our partners. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires deft consultative sales and analytical skills, a focus on client service, and a spirit that thrives in a dynamic, team-focused environment delivering against tight deadlines.
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Client Solutions Manager, Retail Responsibilities:
- In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
- Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
- Analyze data and insights to guide strategy and implementation of Meta solutions spanning both Direct Response and Brand
- Build and manage relationships with key clients and agency partners (media, marketing creative, marketing partners, etc.)
- Work and collaborate with diverse group of internal cross-functional teams
- Outline and oversee measurement strategy, tracking, and results delivery
- Guide media and marketing creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
- Identify optimization opportunities for improving performance
- Project manage complex work streams
- Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)
- Capacity to travel as needed
- 5+ years of experience in performance marketing, digital marketing and/or account management roles
- Experience with Excel, experience with analyzing datasets and delivering insights
- Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
- Experience working with cross-functional teams with experience influencing C-level executives
- Experience confidently delivering insights to both technical and non-technical audiences
- Experience as a Facebook and Instagram user and knowledge of Meta's full suite of advertising solutions and prodcuts
- Retail experience preferred
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$85,000/year to $126,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.