Client Solutions Manager, E-commerce, Australia & New Zealand

The Client Solutions Manager for Meta's Australia & New Zealand (ANZ) E-commerce (eComm) vertical team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an opportunity to create and lead key relationships, serve as a consultative product expert, and lead media planning, strategy and measurement to a cohort of performance-driven clients in the ANZ eComm portfolio. With a real passion for digital marketing, this role is responsible for building executional and functional partnerships, using data sets and analytics to detect performance patterns, and to translate them into comprehensive solutions and strategies that deliver on our client's business objectives, whilst driving growth in innovative ways. Success in this position requires analytical skills, a focus on client service, proven experience at working with internal cross-functional partners, and the experience to thrive in a dynamic, team-focused environment delivering against tight deadlines.

• Manage a cohort of performance based advertisers, enabling growth both from them and Meta.
• Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, creative guidance and measurement recommendations.
• Build key stakeholder relationships including c-suite and founders, as well as internal leaders, and be a key influencer in shaping platform strategy and feeding back on needs of ecommerce businesses.
• Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers. Including 1st party data, ecomm platforms and attribution and measurement systems.
• Manage planning, execution, ongoing reporting and optimization of campaigns (manage budget spend, internal analytics and dashboards, provide optimization and real time recommendations).

• 7+ years of experience in performance marketing and/or account management roles
• Strong analytical skills, experience producing and interpreting data-sets on which to deliver actionable insights, which can be confidently presented to external clients.
• Effective and creative problem solving and decision making skills, and the curiosity and hunger to learn in an ambiguous environment.
• Experience working directly with marketing, media and/or consulting companies having demonstrated project leadership experience.
• Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM).
• Experience collaborating effectively with cross-functional teams, demonstrating attention to detail, and involving all levels of management.
• Consistent track record of delivering on quota and obtaining positive reviews.
• Experience communicating with and influencing stakeholders.

• Attribution platforms and Analytics experience.
• Knowledge of Meta's Ad products
• BA/BS degree