The Client Solutions Manager for Meta's Global Business Group team partners with our most strategic clients to make sure they are successful with Meta. This is an outstanding opportunity to be at the center of some of Meta's most important commercial relationships in the CEE region.The Client Solutions Manager is a strategic solution-driver who puts customers at the core of everything they do. This role is responsible for building strategic partnerships, driving growth, advertiser education, and satisfaction in innovative ways, and leveraging data-driven insights for our customers. You should have a passion for Meta and the overall marketing ecosystem.Success in this position requires consultative sales and analytical skills, being comfortable working with large data sets to identify performance patterns and translate into solutions, working with internal cross-functional partners, and the desire to thrive in a dynamic, team-focused environment delivering against tight deadlines.This role will be located at our office in Warsaw
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Client Solutions Manager, CEE Fashion Retail & eCommerce Responsibilities:
- Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
- Responsible for educating clients on products, new solutions and best practices to drive adoption and grow existing business partnership
- Use data and insights to guide strategy and implementation of Facebook solutions against client's marketing objectives
- Conduct data analyses to guide client strategy, which may include setting up dashboards to detect performance patterns and translate them into actionable insights
- Build and manage relationships with key clients, agency partners (media, creative, marketing partners, etc.)
- Advise on media, measurement, and creative strategy to deliver against client goals
- Collaboration with internal cross-functional teams and co-managent complex work streams
- Flawless management of internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
- Be an active contributor of the regional sales team to contribute to overall team goals and development
- Need to travel
- Language - English
- Ecommerce hands-on startup, scaleup or enterprise experience
- Curiosity and hunger to learn
- Consistently demonstrate level of integrity and ownership
- Effective problem-solving and decision-making skills
- Experience and passion for working with Excel, analyzing large datasets and delivering actionable insights
- Skill to act as a consultant for partners, establishing meaningful relationships and driving clients to action
- Skill to communicate, collaborate and work effectively in a team
- Experience problem-solving and working with cross-functional teams
- Experience in managing complex projects and work streams with minimal direction with a high attention to detail
- Travel as needed for client and agency meetings
- Consultative selling skills
- Language - Polish, Czech
- Experience as a Facebook user and knowledge of Meta's ad products
- International work experience
- Understanding of ad tech ecosystem
- Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS
- Basic understanding of coding and HTML
- Basic understanding of attribution modelling /measurement
- Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
- BA/BS degree in a technical or marketing field
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.