The Premier Partner Protection team develops solutions for partners by creating scaled systems to address issues impacting their experiences with the suite of Facebook products. Within Partner Operations, the Partner Protection team protects users and ensures safe connections between Media constituents and their followers. We do so by understanding the landscape and partnering with engineering and integrity teams, to identify and analyse problems and trends, and execute scalable solutions.
Automation Specialist - Premier Partner Protection Responsibilities:
- Develop a deep understanding of issues facing our constituents and how it affects Facebook, Instagram and our communities
- Implement anti-fraud automations to eliminate abusive behaviors, based on identified risks
- Build solutions leveraging automation to improve the team's operational efficiency
- Analyze and interpret data in order to devise hypotheses on how fraudulent and other nefarious activity is proliferating
- Experience communicating to both technical and non technical audiences
- Requires contributing to Facebook's anti-abuse codebase
- Establish short and long-term goals that will advance the organization's impact through data and analytics
- Proactively investigate, troubleshoot, and resolve sensitive escalations
- Work collaboratively with cross-functional stakeholders including but not limited to Policy, Comms, Escalations, Spam and other operations teams to solve problems at scale
- Please note that some weekend and holiday work will be required on a shift basis
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- Bachelor's degree in Business, Science, Engineering, Economics or equivalent practical experience
- Experience manipulating large data sets in SQL or equivalent
- Experience in at least one scripting language (PHP, Python, Perl), statistical software (R, SAS, SPSS), and data visualization tool (Tableau)
- Experience in an adversarial space such as fraud, risk, policy
- 3+ years of work experience in an abuse, investigations, consulting, or online operations environment
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$40.38/hour to $122,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.