The Agency Solutions Manager (ASM) is a strategic and enthusiastic solution-driver who puts Facebook/Instagram customers at the core of everything they do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, the ASM is responsible for partnering with local agencies including both Media and Traditional agencies and enablers to develop industry-specific solutions, drive revenue by negotiating and optimizing complex opportunities as well as develop approaches to scale the outreach of local partners, and use data and analytics to build a consultative solution for our customers. Success in this position requires consultative and analytical skills, a focus on service, and the nature to thrive in a dynamic, team-focused environment delivering against tight deadlines.
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Agency Solutions Manager Responsibilities:
- Build and manage relationships with key agencies and enablers (media, creative, measurement and automation technology)
- Serve as external product consultant educating agencies on product solutions and best practices, and ultimately grow existing business partnerships. Provide extensive training to agencies, both on Facebook and Instagram solutions as well as our consultative selling approach
- Be the second line of defense, help agencies become unstuck in high-stakes pitch situations, campaign set up and when driving performance
- Establish trust and help partners establish trust with clients, leading to an increased focus on Facebook/Instagram and local, publishable success stories
- Set up internal leaning agendas and foster exchange of best practices on an ongoing and process optimized basis
- In partnership with Agency Partner(s), identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
- 4+ years of experience including leading businesses or accounts within agencies or large advertisers
- Proven success in a highly dynamic, rapidly changing environment
- Experience translating technical or complicated ideas into ordinary and simple terms and stories
- Experience collaborating with cross functional teams
- Excellent communication and presentation skills
- Strong project management skills
- Experience working for matrix organizations and gaining the support of key internal cross-functional stakeholders
- Fluency in Japanese and business fluency in English as this role will manage clients whose usual business language is Japanese and English
- Familiarity with Facebook'/Instagram's ad products
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.