The Account Management team is a sales team that is part of Meta's Small and Medium Business Group. This team is focused on helping small and medium sized businesses grow by optimizing their advertising across Meta's family of apps and services. Account Managers are directly responsible for building relationships and helping clients drive business results on Meta through consultation, education, sales, and support. Ideal candidates will drive marketing strategy and display a willingness to execute the tactics.
Account Manager, Mid-Market, E-commerce Responsibilities:
- Demonstrate a commitment to consultative sales in service of client goals
- Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
- Provide dedicated account management to strategic advertising clients and agencies
- Have a fundamental understanding of vertical(s)/market(s) industry and client's business model
- Develop and implement programs to improve the client/agency experience
- Troubleshoot and resolve issues in a timely manner
- Identify opportunities to improve ad products and the customer experience
- Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
- Work on initiatives with limited and defined scope.
- Build proficiency and working knowledge of Meta measurement solutions.
- Build and continue to refine your point of view on Meta products through regular self-education and discovery
- Prioritize book of business based on understanding of client needs
Want more jobs like this?
Get jobs in Chicago, IL delivered to your inbox every week.
- BA/BS degree or Meta Social Media Marketing Professional Certification
- 4+ years of experience in account management, brand/performance marketing, digital marketing, sales, or consulting.
- Proven communication and presentation skills.
- Experience cultivating sales skills and client relationships.
- Proven experience of finding solutions to complex issues, embracing ambiguity and driving impact
- Experience influencing C-level executives to build effective and impactful relationships.
- Experience managing time-sensitive projects through to completion while balancing evolving priorities and a diverse range of stakeholders
- Experience working with or in support of diverse communities
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$85,000/year to $126,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.