Technology Portfolio Transformation & Governance Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

• Developing and implementing robust governance operating model, frameworks and processes for product-centric technology projects and programs.
• Primary point of contact and integration for the PMO team, fully accountable for engaging the appropriate Executives across multiple Lines of Business and Enterprise partner organizations to deliver against expected outcomes and timelines
• Identifying and implementing process improvements to enhance the efficiency and effectiveness of the technology portfolio management process
• Establishes and enforces portfolio-level processes and standards, aligned with organizational goals
• Plans, coordinates, and leads routine Portfolio Reviews, providing insights into portfolio performance and alignment with strategic objectives
• Collaborates with team leads and stakeholders to resolve resource conflicts and optimize capacity planning
• Adhere to Enterprise Change standards for Program and Project Management (Program deliverables, tollgates, PPRT System of Record updates, change controls, Permit to Build requirements and more)
• Responsible for delivering business transformation across operating model, process improvement and automation
• Closely partner with the CTI Portfolio Managers and CTI Strategy Team in executing on CTI's strategic multi-year roadmap. Responsible for both medium/long term project planning, monitoring of risks, issues and dependencies to ensure momentum is achieved and sustained
• Ensure strategic outcomes for the overall portfolio and execution are aligned and the work delivered complies with Enterprise Change Management standards. Enhance Framework in place to monitor portfolio level risks, issues and dependencies
• Liaison to work across Global Tech to:
  • Share CTI Portfolio Management best practices and learn from Global Tech peer Portfolio Management teams best practice (Community of Practice)
  • Drive integration, alignment, and continuous improvement of Portfolio Management process, tools, metrics and measures as defined by/aligned to the Single Process Inventory (SPI)

• 12+ years Technology, Portfolio and Program Management experience in a Global environment
• 10+ years of working knowledge and experience with JIRA, JIRA Align, Agile methodologies (Scrum and Kanban), Agile View, Confluence and WIKI
• IT Infrastructure background (Networks, Cloud, Hosting/Data Centers, Database, Middleware, Messaging and Identity and Access Management)
• Experience in managing change initiatives and driving organizational transformation
• Demonstrable experience on large-scale op model, process or data transformations
• Product centric operating model experience
• Knowledge of ITIL, Service Lifecycle Management, Software Development Management
• Experience with Agile/Waterfall Methodologies, Enterprise Change Standards for Programs and projects SDLC, Waterfall, Agile
• Ability to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure. plus ability and experience influencing senior executives.
• Results-oriented leader who can develop and manage/influence relationships based on trust, teamwork and knowledge
• Broad Financial Acumen and intimate experience with initiative portfolio planning
• Proficient with standard tools such as PPRT, Jira, MS Project, PowerPoint, Excel, Visio, PMMT, PCM, SharePoint, etc.
• Risk Management and Mitigation Planning/Readiness/Change Adoption/Stakeholder Management/Quality Assurance

• Excellent written/verbal communication and presentation skills at an executive level
• Data analysis skills and ability create executive quality materials within tight timeframes with limited direction from management
• Ability to connect dots and articulate clear and concise status and action plans to resolve issues and risks and at the right level of detail for the audience
• Establish clearly defined responsibilities and accountabilities
• Oversight/Manage/Lead project execution, integration and implementation
• Readiness/Change Adoption/Stakeholder Management
• Quality Assurance, ensure that all applicable change requirements are satisfied

• ITIL or PMP

• Collaboration
• Influence
• Result Orientation
• Risk Management
• Stakeholder Management
• Agile Practices
• Architecture
• DevOps Practices
• Solution Design
• Technical Strategy Development