Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
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Line of Business:
The Global Operations group is a centralized operations team supporting all eight (8) lines of business across the enterprise. Global Operations provides operational support to our clients and business partners day to day in the processing and settling of transactions. By maintaining a sound and structured control environment, Global Operations minimizes financial, reputational, and operational risks from occurring during the settlement of cash and securities each day.
The Global Payment Operations (GPO) organization delivers global wire repair and ACH (High/Low Value) payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team.
Process daily exception and case processing volumes related to various consumer products (ie: payment rejects, escheat due diligence, overdraft, misapplied balance transfers, etc.)
Job Description:
This job is responsible for resolving complex operational accounting functions and issues in accordance with standard procedures. Key responsibilities include conducting analyses of complex issues related to all operational accounting functions, such as general accounting, accounts payable, and accounts receivable. Job expectations include performing analytical research and leveraging judgment to make informed decisions using accounting systems and tools, following established processes, coaching and training employees, and handling exceptions and escalations within the Line of Business.
Responsibilities:
- Maintains accurate and complete records including ledgers, invoices, and receipts by referencing documents to verify, record, and process transactions
- Prepares financial reports and budgets and assists with audits to resolve discrepancies
- Processes and organizes invoices to ensure bills are received and paid in a timely manner
- Demonstrates an understanding of workflow processes and adheres to Service Level Agreements and federal and state laws, rules, and regulations
- Manages the end-to-end workflow process by using various accounting systems and tools
- Researches and analyzes complex procedures, cases, and situations that may come up during account reconciliation activities
- Responsible for the day to day resolution of complex operational accounting functions / issues including in depth analysis.
- Handles escalated situations that were unable to be resolved by the Accounting Specialist. Provides coaching and training to other associates
Required Qualifications:
- Minimum of 1 year of operational accounting experience
- Previous experience with general ledger
- Thorough understanding of debits and credits
- Knowledge of card products
- Proficient skills utilizing MS Excel and PowerPoint
- Excellent research, analytical & decision making skills
- Ability to multi-task and meet specific performance goals
Desired Qualifications:
- Experience with Recon Plus, PIX, eLedger, FDES, BOSS, Card IS, Content Navigator, MSS, BFT, Cashpro and TSYS
- Demonstrates ability to work flexible schedules and adapt quickly to change
- Demonstrates leadership skills consistently
- Excellent verbal and written communication skills
Skills:
- Business Acumen
- Financial Accounting
- Project Management
- Research
- Written Communications
- Attention to Detail
- Coaching
- Issue Management
- Regulatory Compliance
- Relationship Building
- Adaptability
- Business Process Analysis
- Critical Thinking
- Data Visualization
- Learning Delivery
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40