Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
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Job Description:
This job is responsible for management of one or more Audit-wide programs to evaluate current end-to-end processes, propose future state, and work with General Auditors and their teams to implement change. The role resides within Corporate Audit and Credit Review (CACR) and will lead projects both within CACR as well as projects that involve groups outside of CACR such as Technology, Procurement, Legal, and HR. This role supports the operational transformation of CACR and therefore serves as a primary contact to senior CACR leaders for critical strategic and/or regulatory initiatives. Operates with a strategic consulting mindset, providing program design and leadership for stakeholders across CACR. Establishes the program framework to coordinate and drive activities with process owners and partners. Leads other project managers in developing an integrated delivery plan, tracking progress against milestones, and using appropriate tools and techniques to ensure efficient and effective project completion. Ability to drive collaborative meetings to solve problems and mitigate risks. Attentive to stakeholder management, ensuring that all program participants are executing in a well-coordinated manner. May independently manage a complex targeted project, or oversee multiple work streams within an Audit-wide program under the direction of an Audit Director.
Responsibilities:
- Accountable for the successful initiation, planning, monitoring, control, and closure of a program/project
- Ensures clearly defined responsibilities and accountabilities for project team members
- Responsible for analyzing present-state processes and pain points, developing approaches for potential solutions, proposing comprehensive business cases for improvement recommendations, and facilitating program launch
- Engages appropriate partners to drive work and deliver against expected outcomes
- Responsible for implementing programs in a manner that ensures the long-term sustainability of new process(es)
- Serves as primary contact to CACR leaders and process owners
- Identifies and escalates risks and issues
- Leads the project team(s) and ensures clearly defined responsibilities and accountabilities for project team members
- Demonstrates Strong interpersonal skills for interfacing with all levels of management
Required Qualification:
- 5+ years of project/program management experience within a banking environment required, 7-10+ years preferred
- Excellent project management skills, including the ability to prioritize work and meet deadlines
- Ability to translate strategic objectives into milestones and tasks, prioritize work and meet deadlines
- Demonstrated ability to manage multiple project efforts simultaneously
- Strong attention to detail with leadership, problem solving, and organizational skills
- Demonstrated ability to communicate (written and verbal) with internal and external partners, and manage large-scale meetings
- Ability to manage and shift priorities as needed
- Process design, remediation, and improvement skills
- Strong relationship management skills to gain buy-in, build consensus, and drive forward momentum
- Strong risk and governance mindset
- Proficient in Microsoft Office programs (Word, PowerPoint, Excel)
Desired Qualification:
- Additional desired skills: Working familiarity with Enterprise Change standards and tools is a plus. Regulatory program development and management experience is a plus
- Audit experience is a plus but not required
Shift:
1st shift (United States of America)
Hours Per Week:
40