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Loan Administrator II- Credit Exceptions

AT Merrill
Merrill

Loan Administrator II- Credit Exceptions

Phoenix, AZ

Job Description:

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Line of Business Job Description:

Associates on the Centralized Exceptions team are responsible for ensuring the integrity of the credit and collateral files are received at the bank post close.

Team is required to collect, review, image and submit documentation required to clear exceptions in accordance with bank policies and procedures. Associates will be expected to learn the necessary systems, processes, and technology needed to review, collect, file bank documentation.

Job Description:

This job is responsible for reviewing documentation in accordance with the bank's policies and procedures to clear past due exceptions, or trailing documents prior to the grace period. Key responsibilities include reviewing systems of record and conducting research to obtain documentation, working with legal counsel, line partners, and third parties to ensure documentation is received, accurate, filed and exceptions are cleared from the SOR.

Responsibilities:

  • Ensures that loan documentation and lien perfection meet bank policies and procedures.
  • Supports documentation reviews, due diligence activities, collateral perfection.
  • Reviews documents for accuracy and conducts necessary research to ensure documentation reflects the appropriate transactional information.
  • Works closely with Client Managers, Credit and Portfolio Officers, agency management, internal and external legal counsel, and many internal operational support units to ensure seamless collections of documents.

Required Qualifications:

  • 1+ years of financial industry experience
  • Strong verbal and written communication skills
  • Excellent organizational, writing, and communication skills.
  • Experience with Microsoft Office Products
  • Ability to handle stressful situations and deadline pressures.
  • Multi-task oriented - able to fluidly move between tasks.
  • Detail oriented and be able to work independently, as well as in a team environment.

Desired Qualifications:

  • Knowledge of Loan IQ, GFS, CREDIT CENTER, SHAREPOINT and EDR

Skills:

  • Attention to Detail
  • Customer and Client Focus
  • Due Diligence
  • Written Communications
  • Adaptability
  • Oral Communications
  • Prioritization
  • Business Acumen
  • Research

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent work experience

Shift:
1st shift (United States of America)

Hours Per Week:
40

Client-provided location(s): Phoenix, AZ, USA; Charlotte, NC, USA
Job ID: Merrill-JR-24039526
Employment Type: Full Time