Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
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Job Summary:
The position is responsible for providing superior customer service for both the underlying customer base and our global sales trading team. The role aligns to Institutional Trades Processing under Global Market Ops - Cash Equity Transaction Management.
Responsibilities:
- Timely and accurate allocation and confirmation of Global Equities.
- Need to establish a strong working partnership with the customer base and sales force, supporting strategic initiatives to increase same day allocation and STP rates.
- Detail oriented in monitoring and controlling exposure to the bank and our clients.
Required Qualifications:
- Strong oral and written communication skills with emphasis on establishing and maintaining quality control procedures, and effectively liaison with external and internal parties, clients and colleagues.
Desired Qualifications:
- Advanced Excel knowledge (macros, pivot tables, VLOOKUP, etc.).
Skills:
- Attention to Detail
- Customer and Client Focus
- Oral Communications
- Prioritization
- Problem Solving
- Account Management
- Analytical Thinking
- Coaching
- Written Communications
- Mentoring
- Research
- Result Orientation
Shift:
1st shift (United States of America)
Hours Per Week:
40