Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client's expectations in terms of the functionality, quality, timeline, and cost.
Delivery Lead technology role for Employee Tech Support within Real Estate Technology Services.
Responsibilities:
- Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
- Manages coordination of delivery and dependencies across multiple teams
- Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
- Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
- Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
- Supports resource planning for delivery and execution
- Ensures adherence with Enterprise Change Management standards
Required Qualifications:
Project Planning and Execution:
- Ability to manage multiple projects at one time with varying levels of complexity.
- Ability to manage project risk through comprehensive mitigation assessment and planning techniques.
- Coordinate and facilitate routines to support delivery (ex: kick-offs, status reviews, stakeholder meetings, change controls and tollgates).
- Develop and execute against comprehensive project plans outlining the project scope, goals, deliverables, required resources, and timelines for technology integration in real estate renovations.
- Perform project scoping, documentation, and estimation. Upon completion of project candidate will be responsible for reporting on budget actuals and financial closeout.
- Initiate and maintain relationships with project stakeholders including team members, peers, customers and third parties.
- Oversight of implementation activities such as rack and stack of network equipment, voice/data programming, low voltage cabling, and evening/weekend move activities.
Technology Integration
- Coordinate across multiple teams, general contractors, and third parties to implement IT infrastructure needs including networking, cabling, audio/visual systems, and other technology-related aspects of renovation projects.
- Working knowledge of products, services, business flows, and technology principles.
- Coordinate directly with Lines of Business to gather the technology requirements and use the right questions and tools to uncover root causes to business challenges, identify opportunities, and make recommendations.
- Plan and manage all technology-related aspects of office relocations and/or buildouts ensuring minimal disruption to business operations.
Stakeholder Management
- Serve as the primary point of contact for technology-related questions and updates for all project activity.
- Communicate project status, risks, and issues to stakeholders providing regular updates and reports.
Desired Qualifications:
- Bachelor's degree in information technology, Project Management, or related field.
- 5+ years of experience with technology project management, with a focus on technology integration in construction projects.
- Strong understanding of IT infrastructure, voice/data, audio/visual systems, and security systems.
- General understanding of facilities, commercial construction projects and construction cycle.
- Excellent project management skills.
Skills:
- Collaboration
- Project Management
- Result Orientation
- Solution Delivery Process
- Stakeholder Management
- Analytical Thinking
- Business Acumen
- Financial Management
- Influence
- Risk Management
- Agile Practices
- Architecture
- Data Management
- Solution Design
- Technical Strategy Development
Minimum Education Requirement: Bachelor's Degree or equivalent work experience.
Shift:
1st shift (United States of America)
Hours Per Week:
40