Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

• Provide oversight and drive execution of operational excellence activities across CSO ensuring including Single Process Inventory (SPI) changes and maturation, control and metric owner governance, people and process mapping and alignment management and ensure we have a higher focus on driving toward satisfactory processes, controls and metrics.
• Provide guidance for escalations related to the execution of the CSO consequence model use cases including partnering with control teams across CSO to ensure appropriate processes are followed.
• Manage and execute internal horizontal operations routines to ensure appropriate visibility occurs across CSO control functions to leadership as well as manage routine with 2nd/3rd line partners to ensure appropriate visibility of key updates are documented and socialized.
• Support CSO QA routines for various CSO processes, further ensuring that CSO processes and controls are operating effectively.
• Lead CSO risk operations focusing on driving a positive risk culture of potential gap identification through new risk routines, partnering across CSO control functions to ensure remediation plans are completed, documented and sustained, manage intake requests for risk/issues mapped to CSO processes and managing strategic responses for various 2nd/3rd and regulatory responses.

• Collaborate with cross-functional teams.
• Provide strategic guidance to teammates.
• Lead and participate in transformation projects.
• Ensure security and compliance standards are met.

• 7 + years experience in a Cyber Security Governance role.
• Risk identification and remediation experience.
• Proven ability to drive change and innovation within organizations.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Leadership and project management abilities.

• Customer and Client Focus
• Interpret Relevant Laws, Rules, and Regulations
• Policies, Procedures, and Guidelines
• Problem Solving
• Quality Assurance