Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Want more jobs like this?
Get Data and Analytics jobs delivered to your inbox every week.
Job Description:
This job is responsible for supporting analytical work efforts for various projects within a Line of Business or business discipline. Key responsibilities include leveraging databases to acquire client and performance data, transforming extracted data into meaningful insights and trends, and delivering those insights to leaders to make complex business decisions. Job expectations include working with business partners to understand, coordinate, and deliver agreed upon priorities while communicating complex data outputs and delivering the appropriate summary and data required.
As an Insight Strategy Lead analyst, you will play a key role in empowering executive management with actionable insights derived from data analysis. In this position, you will collect, analyze, and interpret data trends to support strategic planning and decision-making within a targeted LOB or in support of a large enterprise project. Examples can include evaluating overall marketing spend effectiveness, product and feature usage, profitability and value, client sentiment and service trends or problem incident tracking, etc. Reporting to senior leadership, you will bridge the gap between complex data and executive strategies, ensuring that business goals align with data-driven insights. You will work closely with key project sponsors and / or initiative owners to ensure that dashboards and measurement plans are in place to empower business users at all levels, and that monitoring is in place on key metrics to identify trends that require investigation. You will curate existing knowledge and identify gaps in knowledge required to make key strategic and initiative decisions, and leverage both 3rd party and internal sources to deliver on uncovered needs.
Responsibilities:
- Supports the extraction of data using a variety of a programming languages, such as SQL, SAS, Python, or Spark/Scala, and applies knowledge of relational and non-relational database systems housed on both on-premise and off-premise (hybrid) platforms
- Connects provisioned data across multiple sources and performs necessary transformations utilizing both technical, business, and process knowledge to transform data into meaningful values and insights
- Performs quantitative techniques and analysis on customer, transaction, and performance data with the guidance from other analysts and supervisors, based on questions provided by business partners, and provides actionable insights for business partners to make informed decisions.
- Follows requirements developed by other analysts and supervisors to perform required research, analytics, and exploration on appropriate and accurate data sources to provide appropriate deliverables
- Communicates complex subjects in a simple and engaging manner to non-technical and technical business partners using software such as Power Point, Word, Excel, and Tableau
- Assists with conducting quality comparison checks on analysis output and escalates data inconsistencies, gaps, or issues to leadership
- Follows quality workflow process and documentation requirements to adhere to standards and provide business continuity
- Data analysis and trend monitoring leveraging self service tools
- Synthesis of both quantitative and qualitative market and client research
- Creation of learning plan and oversight/insight on self-service tools, data access and monitoring in support of target LOB/project objectives
- Identification of key data elements required to support targeted decision making
- Translation of business questions into data, research, automation, and modeling requests to enable technical delivery by key teams
- Translation of data and research findings across multiple projects into clear and actionable senior leader insights
- Provide strategic input based on market and internal factors to guide changes in strategy, practice, or controls
- Work cross functionally across multiple disciplines to ensure capture of all key decision point
- Present clear, peer-reviewed findings in a compelling visually appealing way for executive consumption
Skills:
- Business Analytics
- Data and Trend Analysis
- Data Mining
- Business Intelligence
- Data Quality Management
- Data Visualization
- Analytical Thinking
- Quality Assurance
- Application Development
- Continuous Improvement
- Business Acumen
- Innovative Thinking
Required Qualifications:
- Demonstrated analytical and critical thinking skills with a passion for understanding data
- Proficiency in usage of data analysis and visualization tools such as Excel, Tableau, MicroStrategy, ThoughtSpot
- Strong written and verbal communication skills, with an ability to synthesize complex findings for non-technical audiences
- Ability to manage multiple projects, prioritize tasks, and meet deadlines
Desired Qualifications:
- MBA or equivalent experience demonstrating strategic business acumen
- Experience working in banking, finance, or insurance industry
- Experience in project management / large transformation projects
- Experience/exposure to market research design and development
- Understanding/experience in developing and supporting business cases including payback and value analysis
Minimum Education Requirement: Bachelor's Degree in Business, Economics, Data Science or equivalent work experience
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Shift:
1st shift (United States of America)
Hours Per Week:
40