Job Description
The Specialist in Knowledge Management plays an important role in building awareness and educating Pan HH stakeholders through the deployment, maintenance, and enhancement of the knowledge exchange portal. This role involves developing and executing strategies to enhance content socialization and employee engagement. Additionally, the Specialist assists with various Knowledge Exchange Hub operations such as the implementation and evolution of existing digital, data, and analytics platforms (i.e., SharePoint, media channels, newsletters), products (i.e., narratives, event in a box), and employee networking opportunities, including Town Hall, and social events.
The Specialist will report to the Associate Director, Knowledge Exchange Manager and work closely with cross-functional teams and stakeholders to ensure that knowledge management practices are effectively integrated and aligned with organizational goals. They will use project management and communications expertise to ensure effective dissemination of information across the organization.
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Key Responsibilities include and may not be limited to:
- Create and distribute our monthly internal HHDDA newsletter, incorporating fresh and innovative ideas to boost readership and engagement.
- Assist with the coordinate and facilitation of organizational Town Hall meetings and social events, ensuring seamless execution and fostering an inclusive and engaging environment for all employees.
- Manage and update content on the HHDDA internal SharePoint site, ensuring information is accurate, up-to-date, and easily accessible to all employees. Oversee site ambassadors to audit their content regularly, maintaining high standards of quality and relevance.
- Leverage Viva Engage to design and implement interactive campaigns and initiatives that foster employee engagement, collaboration, and a sense of community within the organization.
- Develop and implement creative strategies to increase traffic and engagement across our communication channels, including social media, newsletters, and internal platforms.
- Promote knowledge sharing culture within the organization, encouraging employees to contribute and access the knowledge base. Support the establishment of efficient channels for knowledge dissemination, such as intranet portals, newsletters, and communities of practice.
To be successful in role, the Knowledge Management Specialist must have good organization and prioritization skills, excellent written and verbal communications skills, experience with stakeholder management and have the ability to integrate and support a high-performance team. In addition, this specialist will play a critical role within several cross-functional teams, at times leading specific objectives, which requires demonstrated experience in project management and stakeholder management & communications. Performing key job responsibilities will require experience using selected software capabilities including SharePoint, Viva Engage, MS Teams, MS PowerPoint, and more.
Qualifications:
Minimum Requirements:
- High School Diploma/GED
- Visual, Written and Verbal Communication Skills
- Project Management
- Problem Solving & Critical Thinking
- Working knowledge of SharePoint, Viva Engage, MS Teams, Figma
- Ability work hybrid and come into the office at least 3 days per week
Preferred Qualifications:
- Graphic Design and Visual/Video Communications skills
#MSJR
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.
Expected US salary range:
$83,100.00 - $130,900.00
Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
10%
Flexible Work Arrangements:
Hybrid
Shift:
Not Indicated
Valid Driving License:
No
Hazardous Material(s):
n/a
Required Skills:
Capability Development, Change Management, Classroom Delivery, Client Counseling, Learning Design, Methodical Approach, Organizational Structures, Teaching
Preferred Skills:
Job Posting End Date:
12/13/2024
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R326394