Within Human Health, the HH Digital, Data, and Analytics (HHDDA) organization is at the forefront of developing new digital and data capabilities to unlock business opportunities and ensure the successful execution of our strategic priorities. These priorities include delivering exceptional customer experiences, enhancing marketing and commercial excellence, and most importantly, delivering life-changing medicines and vaccines for better overall outcomes.

We take pride in our ability to develop unique and innovative solutions tailored to our company's needs. These solutions are not only scaled across the organization but also embedded in our way of working, ensuring a unified and collaborative approach. As one united team, we are dedicated to improving the customer experience, driving patient access, and discovering new business opportunities worldwide, all in alignment with our company's purpose.

To guide our actions and drive our success, HHDDA is built on three core principles:

• Drive patient, customer, and business Impact by modernizing our approach to customer engagement to understand how best to approach the customer experience and ultimately, have a more meaningful impact on patient outcomes.
• Build premier capabilities by achieving marketing and commercial excellence enabled through state-of-the-art capabilities and solutions that solve business challenges at scale across multiple business opportunities and geographies.
• Enable a digital and data transformation by fostering a digital-first mindset, embedding data and analytics capabilities into our everyday ways of working, and driving meaningful change.

An essential aspect of our journey is fostering a culture that encourages innovation, experimentation, and inclusivity. We firmly believe that diverse teams, empowered to explore new ideas, will ultimately lead to breakthrough innovations. We are committed to creating an environment where everyone's voice is valued, regardless of background or role.

Position Summary: The senior specialist, Stakeholder Engagement is responsible for analyzing the needs of key stakeholders and implementing engagement strategies, in partnership with HHDDA SMEs, to drive overall adoption of the HH digital, data and analytic capabilities. This role involves understanding stakeholder needs, expectations and concerns and developing a strategy to keep them engaged and informed of the digital transformation.

The senior specialist will report to the Associate Director, Stakeholder Engagement Lead and work closely with TCM delivery team, top program leads, business insight activation teams and the chief of staff/strategy realization office to ensure a consistent engagement experience for HHDDA key stakeholders.

Responsibilities will include:

• Stakeholder Analysis: identify and assess stakeholders' interests, power, and influence, as well as their potential impact to lead the digital evolution, within their respective areas.
• Engagement strategy development: develop and implement stakeholder engagement strategies and plans aligned with HHDDA priorities. This may involve designing communication materials, organizing meetings or events, and utilizing various communication channels to engage stakeholders effectively.
• Monitor, report and evaluation: track and report on stakeholder engagement activities, work closely with SME to resolve them and provide regular updates to management regarding any issues or concerns. Evaluate the effectiveness of engagement strategies and initiatives, using metrics and feedback to assess outcomes and make improvements.
• Collaboration and coordination: collaborate with cross-functional teams within the organization to ensure consistent and coordinated messaging and engagement. Work closely with program leads, knowledge exchange hub leads, and other stakeholders to align efforts and achieve common goals.
• Stakeholder mapping and communications: maps stakeholders and develops tailored engagement plans. The plan may include roadshows, podcasts, and other educational events to bring awareness, disseminate information and updates to stakeholders.

Required experience and skills:

• Minimum of 3 years preferably 5 years of change management experience, preferably in the pharmaceutical or healthcare industry, or a related field.
• Proven experience in stakeholder engagement or a similar role, preferably in a change management or organizational development context.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Proficient in utilizing stakeholder engagement tools and platforms.
• Strong project management skills and ability to manage stakeholder engagement initiatives effectively.
• Experience in monitoring and evaluating stakeholder satisfaction and engagement.
• Working in ambiguity, leadership communications and executive presence

Minimum education required:

Bachelor's degree or equivalent

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:
$114,700.00 - $180,500.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
Domestic

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Hybrid

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
N/A

Required Skills:
Capability Development, Change Management, Classroom Delivery, Client Counseling, Learning Design, Methodical Approach, Organizational Structures, Teaching

Preferred Skills:

Job Posting End Date:
01/28/2025
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R331134