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Associate Director, Global Clinical Supply Process Steward (Hybrid)

AT Merck
Merck

Associate Director, Global Clinical Supply Process Steward (Hybrid)

Spring House, PA

Job Description

The Global Clinical Supply (GCS) organization is within our company's Research Laboratories and is accountable for managing the 'end-to-end' integrated clinical supply chain across our company's portfolio to enable the execution of any clinical trial using our company's asset. GCS supports more than 300 Phase I-IV clinical trials run in-house, 400+ outsourced or run by partners as well as our company's ISS clinical trials (300+). GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, all in accordance with US and WW regulations, company policies and Standard Operating Procedures.

The Business Process Stewards are an integral part of the clinical supply chain, engaged with the business for the design, assessment, and improvement of the end-to-end processes. The Associate Director, GCS Process Steward, is accountable to assure that clinical supply chain processes are clearly defined and documented with respect to the physical and informational workflows, the roles and responsibilities of all stakeholders, and the use of any enabling tools or technologies such as SAP.

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The Process Steward Team members enable the business with the tools and data to best inform process health, which drive increased effectiveness, efficiency and consistency. Members are expected to remain actively engaged with User and Process Owner communities to ensure that processes are performing as designed and meeting both ongoing and developing business needs. The scope of the role includes processes that enable our interactions with other stakeholder groups across the clinical development environment. The Global Process Stewards are responsible for our Research Division's SAP solution and global oversight to Process Development in GCS in areas such as Packaging Execution, Material Handling, Distribution & Logistics (Order to Cash), Planning, Source to Settlement/Tax/Finance, Trade Operations, ISO, Relationship Mgmt, QA, and Compliance.

Primary Activities

Primary activities include, but are not limited to:

  • Lead the development and implementation of GCS processes that align with GCS short and long term objectives
  • Act as overall knowledge expert of SAP and Global Business Processes for assigned focus area
  • Drive business challenges to resolution with system solutions across our company's GCS
  • Support Business case (Enhancement Prioritization Management Form) development and Demand Tracker for enhancement requests and prioritization
  • Drive business process standardization, implementation and training on new processes
  • Ensures integrity of a single global business process, reviews SOPs and assesses process changes vs system impact
  • Contribute to our company's GCS Global Process Steward Network partnering with our Manufacturing Division Global Process Steward and COMET Functional Leads
  • Support tier management and escalations for transactional issue resolution
  • Collaborate with cross-functional teams to identify process driven opportunties to improve business performance
  • Develop strong, trust based, collaborative relationships to drive change and execute on priorities with a diverse group of stakeholders

Education & Experience:

  • Bachelor's degree with 7 years experience or MBA and 3 years experience preferred. SAP hands on experience required.

Skills Include but not limited to:

  • Ability to manage a diverse portfolio of projects and initiatives
  • Experience leading technical teams for solution implementation
  • Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to both technical and non-technical audiences
  • Ability to collaborate with cross-functional teams and external partners
  • Ability to properly identify risks to issue resolution, project timelines, scope, or deliverables and escalate accordingly
  • Demonstrated ability to develop strong, trust based, collaborative relationships to drive change and execute on priorities with a diverse group of stakeholders
  • 5+ years' of experience in Supply Chain Logistics
  • 3+ years' of experience with SAP
  • Results-orientated with the proven ability to execute on collaborative projects and develop subject matter expertise

#eligibleforERP

PSCS

GCSCareer

NOTICEFORINTERNALAPPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

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Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Hybrid

Shift:
1st - Day

Valid Driving License:
No

Hazardous Material(s):
n/a

Job Posting End Date:
11/15/2024
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R317684

Client-provided location(s): West Point, PA, USA
Job ID: Merck-1856266602
Employment Type: Full Time