Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The Order Management Platforms team supports and manages the implementation of technology initiatives supporting the company’s portfolio of multi-brand, and multi-national consumer-facing digital and backend experiences. The ideal candidate will demonstrate the ability to work with cross-functional, multi-project teams to ensure solutions are delivered on-time and on budget in accordance with the defined scope, timeline and budget. The Product Owner is also responsible for planning, scheduling and controlling all project activities toward these objectives, applying technical, theoretical and managerial skills to satisfy project requirements, while building positive professional relationships with stakeholders, vendors and project team members.

Job Description

The Opportunity: 

• Order Management Team/El Segundo/All Mattel Brands/IT Product Owner

Mattel is currently seeking a Lead Business Analyst IT/Product Owner, Order Management Platforms.  This role will be a member of a dynamic team focused on:

• Driving Change:  Partner with the business process owners to obtain and maintain an in-depth knowledge of Mattel business processes with attention to opportunities to champion improvement – both via process re-engineering and from automation through technology. 
• Building Relationships:  Develop relationships with key business stakeholders.  Serve as the “face of IT” and business liaison in support of business applications, initiatives and projects.
• Sustaining Expertise: Maintain effective knowledge of the Commercial and Retail related execution and sales processes as well as thorough awareness of trends and developments of emerging technologies, evaluating all for appropriateness and benefit to organization.

This position reports directly into the Senior Manager, Order Management Platforms.   

What Your Impact Will Be: 

• Contribute to multiple projects/initiatives within the portfolio.  Activities include:
  • Solicit and document requirements into product backlogs by developing user stories;
  • Coordinate implementation and deliverables necessary for successful project execution;
  • Comply with Mattel PMO, Security, Legal and Data Privacy processes;
  • Manage User Acceptance testing to ensure that the system addresses the business requirements from the user’s point of view;
  • Coordinate Organization Change Management (OCM) activities to champion change.
• Partner with GTO Client Services to support services to your client portfolio
• Drive and champion business/client relationships

Qualifications

What We’re Looking For: 

REQUIRED

• Bachelor’s Degree or equivalent  
• 8+ years relevant experience in Business Analyst role and/or Product Owner role with strong capabilities in requirements definition and writing user stories and acceptance criteria
• Functional knowledge of Order management domain.
  • Must know core business funtions and processes.
  • Understand complexities around order management, inventory management, Consumer services and fullfillment
• Working technical knowledge of backend systems (order management, warehouse management, ERP etc.)
• Knowledge of SCRUM and Agile SAFE delivery and management of product backlog
• Persistent attention to detail with strong technical and business aptitude
• Intermediate to advanced skills in Microsoft Project, Office, JIRA, other process flow tools  
• Strong communication and interpersonal skills

PREFERRED:

• Experience with IBM Sterling Order Management, BY Warehouse Management, and Oracle Cloud
• Experience with Ecommerce platforms – (Shopify)

Additional Information

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world’s leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights