Employee Services Representative (Analyst)

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

The Mattel Shared Services Organization is on a transformation journey – set out to dramatically improve its operations by adopting best practices and developing a culture of continuous improvement.

This position will ensure the Workday and Peoplesoft HRIS systems are in sync by performing daily analysis and audit of interface files and communicating with People & Culture Business Partners (PCBP) and Payroll to ensure employee record, pay, and benefits are accurate.

The Mattel Shared Services department is currently looking for a Employee Services Representative (Analyst) to support our East Aurora, NY office.  

What Your Impact Will Be: 

• Daily analysis and auditing of Excel interface files to ensure employee type changes are processed accurately and timely in Workday and Peoplesoft. Manually update Peoplesoft to match Workday when required.
• Research and resolve complex transactions related to Employee Data Management in Workday and Peoplesoft.
• Identify and record errors/inconsistencies and communicate with PCBPs to ensure Workday is updated accurately and timely. To follow up and ensure data is updated and meets the weekly and biweekly payroll deadlines.
• Analysis / entry and/or audit of LOA reports into the Workday system.
• Analyze and prepare and deliver insider trading information.
• Preparation, analysis, and auditing of employee severance documentation.
• Monitor Workday inbox to analyze and approve business processes and employee self-service tasks.
• Report any corrections that affect payroll to management in a timely manner.
• Processing and analysis of daily queries / reports to ensure data integrity.
• Process change requests related to employee data, training, visa updates.
• Assist with necessary testing of HRIS systems.
• Strict Auditing of co-worker’s data entry.
• Update Standard Operating Procedures (SOP) and documentation related to Employee Data Management.
• Process employee verifications as needed.
• Develop strategies to continuously improve business processes and customer satisfaction.
• Assist with overflow of additional work within department.
• Overtime will be mandatory at certain times of the year.

Qualifications

What We’re Looking For:

Skills:

• Advanced analytical and critical thinking skills to interpret and process large volumes of data.
• Proven research and problem-solving skills.
• Ability to efficiently handle a high volume of work while maintaining accuracy and attention to detail.
• Ability to work with highly confidential information with absolute discretion.
• Must be able to prioritize, multitask, and manage time in a highly paced environment.
• Serve as a liaison between PCBPs, payroll, and employees by analyzing and interpreting data that affects employee pay and benefits.
• Excellent verbal and written communication skills.
• Strong knowledge of Microsoft Word, Excel, and Outlook required.

Education/Experience:

• Associate or bachelor’s degree preferred in Business or related field.
• Experience in Human Resources analysis, Finance, Accounting, and/or Database Auditing
• Experience with Workday and/or Peoplesoft HCM is preferred.
• Exemplary attendance and job performance.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

The base hourly rate for this position is between $24,62 and $30,77.
**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate’s work location, skills and experience.

Additional Information

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights