Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
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Title and Summary
VP - Product Readiness and Advisory
Overview
Cross-Border Services focuses on new payment flows to consumers, including cross-border Person-to-Person (P2P) payments, Business-to-Business (B2B), and Government Disbursements, and Remittances.
Cross -Border Services leads the development and deployment of MasterCard Cross-Border payment products and services to the market and holds direct accountability for the end-to-end customer experience, managing the product life cycle, developing new features, use cases and target segments for the product. This includes dynamic consultation and management of both business and technical facets for Product Management and leading both internal and external partners towards successful execution.
The Vice President, Product Readiness and Advisory, is responsible for ensuring pristine and detailed product documentation, stakeholder feature and business advisory, and new market expansion and enablement. The role will report into the Senior Vice President - Cross Border Services.
Responsibilities
• Ensure that all Product features are properly documented and that all stakeholders are trained on these features
• Own the end-to-end framework for the client journey, from contracting through to go-live
• Provide product expertise to various regions during customer meetings and ensure that the product is positioned and sold accurately.
• Effectively communicate and educate regional sales teams on cross-border capabilities and up incoming initiatives/enhancements.
• Manage the pipeline for market expansion, working with multiple stakeholders to ensure all expansions are fully in line with all regulatory obligations
• Lead and develop a multi-national, multi-regional team
All About You;
• Strong background in knowledge management and advisory in the Payments industry
• Process oriented with a keen eye for detail
• A deep understanding of currency markets and FX management
• Extensive people management and leadership experience
• Experience and understanding of Payment Operations
• An organized and strategic thinker that has a high level of self-motivation and initiative.
• Superior written and verbal communications skills, succinctly communicating the product roadmap and vision.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.