Specialist, Product Management (Mastercard Research Center)

• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise

• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data

• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more

The Mastercard Services global product team is seeking a Specialist to support the evolution of consumer research in the Business &Market Intelligence business.

Role
Generate key insights and independently perform analysis on primary research survey data using tools like Python, R, Excel, etc.

Create effective, impactful, and quality assured storylines and PowerPoint presentations

Expertise in integrating and transforming survey data into meaningful insights using Power BI, ensuring accuracy and clarity in data visualization.

Rigorously and logically identify issues covering client problem

Synthesize analyses into clear, sound recommendations; Supports in structuring and writing reports and developing client ready presentations

Takes responsibility of designing questionnaires and survey link checks.

Manage external relationships with market research vendors, third party suppliers in compliance with all Mastercard policies and procedures

Ensures top notch quality work by conducting thorough reviews of the work done by external vendors

Actively participate in business development support and thought leadership activities and ensure knowledge, know-how and best practices are shared and leveraged internally to continuously improve quality and productivity

All About You

Bachelors in Engineering/Statistics/any other related field. MBA preferred.

Experience in consulting or market research industry, hands-on business analysis, report generation and story boarding.

Strong experience in developing and maintaining Power BI dashboards and reports, with a focus on visualizing survey data.

Financial Institution or a Payments Industry experience is a plus

Must have experience on PowerBI (mandatory)

Experience with Primary market research (preferable)

Strong Excel and PowerPoint skills

Must be comfortable using tools like Python/R/SPSS

Experience in designing questionnaires, vendor management, and working with market research data

Presentation skills, ability to communicate complex ideas effectively both verbally and in writing in English

Comfortable with conducting analysis on survey data

Comfortable in writing reports

Comfortable with high performance culture; with ability to multi-task in a fast-paced, deadline-driven environment

Excellent analytical skills and attention to details

Ability to work on a team or independently

Excel VBA macro experience is a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.