Title and Summary

Senior Specialist, Product Management

Overview

MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data
• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more

Product Managers in Data & Services at Mastercard

• Translate deep understanding of our customers into products and solutions that drive significant customer value
• Build revolutionary products that advance how businesses all over the world derive most value from their data assets
• Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Act as connectors to ensure commercial and technological success of our products by working with cross-functional teams (e.g., Sales and Marketing, Technology teams, Data Strategy)
• Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
• Set product direction with coordination, not isolation-considering how our products all work together to serve customer needs

Role

• Partner with Director & Vice President product managers and teammates in design, engineering, and other parts of the business to drive product development from opportunity identification to launching solutions; testing products around desirability, feasibility, and viability
• Drive products with a technology strategy that supports rapid development of scaled enterprise software products
• Lead success definition, own and drive working backwards vision and strategy, short and long term goals, and documentation to help inform the direction of success and feedback
• Collaborate with cross-functional teams to set a customer-centric product vision; ensure consistent alignment between business priorities, development objectives, market trends and technology investments
• Design product concepts, conduct user testing and, and define/ iterate across product roadmaps for Locations products
• Partner with UX designers, data engineering, developers, and technology teams (internal and external) to define business requirements, technical capabilities, and customer experiences
• Oversee the development of features in the product roadmap
• Prioritize development of features as they align with product strategy
• Define usage metrics success criteria, and work with development teams to monitor
• Identify issues, risks, and dependencies to track product development
• Build strong working relationships with a diverse group of internal and external stakeholders
• Own and manage system, processes, and developer tools that streamline product development
• Contribute to efforts to shape product management and foster an agile, user-focused, product-led culture

All About you

• Critical thinker: identify patterns of needs and priorities across teams, understand the workflow of multiple roles and design solutions that help teams achieve their goals
• Customer centric: strong focus on delivering customer value and experienced in building strong customer relationships
• Natural problem solver: analytical, curious, and fact-driven approach to product development
• Collaborative team player: proven track record in collaborating with multiple cross-functional teams; exceptional in facilitating challenging conversations and managing ambiguity
• Excellent written and verbal communication skills: ability to engage and influence at all levels, make the complex simple, communicate effectively with teammates at all levels of technical knowledge
• Organizational skills and project management: ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines
• Skillset: system design, cross-team collaboration, writing and gathering product requirements, driving consensus
• Experience in consulting / product management / product development / software engineering preferred
• Bachelor's degree required, advanced degree a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.