Senior Specialist, Product Management

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Do you have a passion for developing products using leading-edge technology that solve for key industry pain points?

Role:

We're looking for a Senior Specialist, Product Management who's entrepreneurial, curious, and motivated to drive real impact. In this role, you'll help shape product strategy, uncover actionable insights, and support decision-making across the product lifecycle. You'll work closely with product managers, designers, engineers, and business stakeholders to help us build and grow great products.
You'll play a key role in shaping the direction of our products and the future of our business. If you're someone who's driven by curiosity, thrives on cross-functional work, and wants to make an impact-this is the place for you.

The ideal candidate is a self-starter who can connect dots across data, customer feedback, and business goals-and turn those insights into compelling recommendations.

What you'll do:

• Work with Product Managers to define strategy, identify new opportunities, and evaluate performance.
• Gather and analyze both qualitative and quantitative data to generate insights and support decision-making.
• Speak directly with customers to surface pain points, validate ideas, and shape product direction.
• Build clear, compelling presentations and reports to communicate insights to leadership and stakeholders.
• Support go-to-market strategies, business cases, and product planning processes.
• Contribute to a culture of experimentation, learning, and continuous improvement.
• Stay current on industry trends-especially in payments and fintech-and help bring external perspectives into our thinking.

All about you:

• Strong experience in product analytics, strategy, consulting, or a similar role.
• Strong analytical thinking with the ability to work with data (experience with SQL is a plus, but not required).
• Clear and confident communication skills-you can tell a story and influence decisions.
• Experience engaging directly with customers or users to gather insights.
• A self-starter with an entrepreneurial mindset; comfortable working in a fast-moving environment with ambiguity.
• Experience in product management or strategy is a strong asset.
• Exposure to payments, fintech, or transaction-heavy businesses is a plus, but not required.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.