Role
• Define Performance requirements and acceptance criteria. Identify appropriate performance testing strategies and test plans covering environment, schedule, test data set up, testing techniques, and key SLA metrics keeping end-user requirements and customer experience in mind.
• Coordinate and participate in performance testing activities to ensure the quality and functionality of assigned MasterCard developed systems.
• Work with collaborative project management tools, load generators and other tools for performance monitoring.
• Conduct manual and automated performance testing, manage performance defects, and troubleshoot performance issues covering platform hardware analysis, scalability, and application profiling (JVM, Databases, etc).
• Diagnose and resolve performance issues and work on performance fine-tuning.
• Define and implement best practices for end-to-end application performance management solutions including PoC and Tools evaluation, specifically in the area of emerging technologies (Web, Mobile).
• Document problems, monitor resolutions and retain documentation necessary to share knowledge with performance engineering and application teams.
• Partner with operations, product, and development teams to develop real-time performance dashboards and provide periodic updates on application performance to all the stakeholders.
• Develop business and product knowledge over time and mentor junior team members.
• Adhere to and enforce consistent company and department testing standards and procedures.

All About You
• At least eight year degree in a related field (or certifications and comparable experience)
• Ability to define performance test plans and roadmap, as well as partner with delivery teams to implement the strategy. Demonstrates ability to analyze project documents and assess the need for performance/load/stress testing.
• Demonstrates ability to improve the performance/load/stress testing approaches based on system design.
• Prior experience installing, configuring, and using performance testing tools such as LoadRunner and JMeter, and performance monitoring tools such as Dynatrace, Splunk and AppDynamics.
• Experience in Web/Mobile Application and Web Services (SOAP and REST APIs) scripting and performance testing.
• Ability to monitor and tune Java virtual machine and app servers; articulate JVM GC process and its logs; ability to collect performance metrics from Unix and Windows.
Experience in building right performance environment data sets and use of data virtualization tools where required.
• Application development experiences preferably in Java and test tools such as Junit and JBehave.
• Demonstrates hands-on ability to support and lead testing activities and provide guidance to junior staff.
• Demonstrates excellent communication skills with all levels of management.
• Performance tuning experience with RDBMS (Oracle, SQL Server, DB2, etc.) desirable.
• Exposure to Test Driven and Behavior Driven Development (TDD and BDD) desirable.
• Expertise of agile and waterfall testing methodologies and tools such as JIRA, RALLY etc.
• Self-motivated individual that finds and delivers solutions with ability to continuously learn new applications and technologies.
• Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication, and proven leadership skills - with the ability to lead multiple test paths simultaneously.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.